At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees.

Ready to join our quest for better?

The Clinical Laboratory Intern reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• Performs specimen processing, and clerical functions in one or more sections of the laboratory.
• Presents a friendly, approachable, professional demeanor and appearance. Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Manages work schedule efficiently, completing tasks and assignments on time.
• Assists with stocking department supplies and putting supplies away.
• Performs transport, receipt and loading of specimens.
• Assists with packaging of specimens to reference labs.
• Assists with order QA cross-checking.
• Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
• Answers the main lab phone and transfers calls appropriately to the lab departments.
• Performs daily disinfection of surfaces.
• Follows lab procedures carefully. Follows up with all outstanding orders on Order Monitor, and communicates all timed, completed or uncompleted draws/charges, tasks, missing phones through shift reporting to the next shift prior to clocking out and performs other duties as assigned.
• Follows JCAHO National Patient Safety goals in regard to two patient identifiers and hand washing.
• Other duties as assigned.

See what our staff have to say about working in this department and at Northwestern Medicine! Be Part of Better: What It’s Like to Work at Northwestern Medicine

Application Due Date: 1/24/2025

Program Dates: 6/11/2025 - 8/5/2025

Required:

• High School Diploma
• Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Ability to communicate effectively with customers.

Preferred:

• 1 year of experience in a specimen processing or phlebotomy area.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.