At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Director of Operations, Home Health and Hospice reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Formulates and implements policies and procedures to facilitate processes and clarify and correct procedural problems.
• Evaluates the feasibility, coordination and implementation of new or revised systems, processes and procedures, to ensure compliance with established standards.
• Responsible for the coordination and implementation of strategies that enhance the image of NM and the community.
• Collaborates with Medical Staff leadership and other departments as needed regarding practices and standard operating procedures that relate to NM.
• Responsible for meeting operational, financial and strategic goals for unit/area or program.
• Perform other duties as assigned.

AA/EOE

• Required:
• Master's degree in relevant field.
• 8+ years of healthcare management and clinical experience OR Bachelor's degree in relevant field.
• 10+ years of healthcare management and clinical experience AND excellent communication and interpersonal skills.
• Proven skills in leadership, planning and quality.
• Qualified by training, experience, interest, and demonstrated current ability, and shall be willing and able to discharge the administrative qualifications of his/her office.
• Administrative, interpersonal, and management skills, excellent judgment and quality assessment skills.
• Working knowledge of trends in health care management, staff issues and economics.

Preference: 

• 2-3 years of experience in home health and hospice

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.