At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Some Benefit Highlights:

$10,000 Tuition Reimbursement per year ($5,700 part-time)
$6,000 Student Loan Repayment ($3,000 part-time)
$1,000 Professional Development per year ($500 part-time)

$250 Wellbeing Fund per year ($125 for part-time)

Annual Employee Merit Increase and Incentive Bonus

Paid time off and Holiday pay

Additional PTO day for personal holiday

Please view the Be Part of Better: What It’s Like to Work at Northwestern Medicine - YouTube video.

The Lab Team Lead reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under general supervision of the Laboratory Supervisor and Director and established guidelines, leads the overall daily operations of laboratory service delivery processes and employees. Is responsible for coordinating and directing activities and subordinates engaged in performing routine and non-routine laboratory testing and phlebotomy. In doing so, ensures that quality and quantity standards are met relating to the delivery of laboratory services, test results, service delivery outcomes, and consistency within the laboratory. - Performs duties of a Medical Lab Tech at the bench in addition to those of supervisor. Oversees and directs work of Laboratory employees to ensure accurate and efficient operation and prompt attention to patient care and budgetary implications. - Coordinates activities to ensure consistency between and within sections of the laboratory including outpatient services and in-sourced testing activities. - Oversees employees to ensure a professional, positive, engaging attitude necessary to welcome customers to Northwestern Medicine and provide accurate, timely, and customer-focused services. - Participates in the selection and performance process of employees, in conjunction with the Laboratory Supervisor. Responsible for monitoring and assessing staff developmental needs to ensure competence, both technical and non-technical. - Orients and trains new employees in equipment use and operation. Works with Director, Supervisor, and Coordinators to develop and implement job specific checklists, skills competencies, and educational and training activities. - Participates in the training and development of effective and efficient staff. Evaluates and counsels departmental personnel in conjunction with the Laboratory Supervisor. - Reviews workflow and processes on the PM and Night shifts to maintain and enhance productivity and turn-around-time. Writes and reviews shift specific procedures/ policies and incorporates into the shift process. - Participates in developing, implementing, and monitoring quality assurance standards in order to ensure problem areas are identified and corrective actions are promptly taken. Actively promotes and involves the team in the process. - Maintains Laboratory equipment to ensure maintenance procedures and quality control meets high reliability of test results. - Responds to inquiries from physicians, nursing and other clinical personnel regarding assays and specimen handling. Assists physicians and other personnel with special procedures. - Provides advice and direction to assigned personnel concerning problems encountered on more complex tests. Explains or demonstrates appropriate techniques. - Assists with review and revision of policies, procedures and protocols for department in conjunction with the Director, Supervisor, and Coordinators. Ensures procedures are carried out in accordance with established standards and Supervisor notified of unexpected outcomes. - Maintains personal professional growth and development through goal setting and keeping current with trends or developments in the field by attending workshops, seminars and professional organization activities. - Ensures required proficiency testing from outside agencies are completed and submitted in a timely manner. - Participates in interdisciplinary committees for process improvement and develops/oversees department specific teams as needed for process improvement. - Creates a culture that supports Northwestern Medicines Mission, Vision, and Values. - This position integrates the Northwestern Medicine Values into each of the responsibilities of this job and daily communication with all customers and co-workers. - This position adheres to and is responsible for all Northwestern Medicine and Laboratory specific infection control guidelines in handling biohazard material and as established by OSHA, CDC, and JCAHO. - This position adheres to the safety standards of Northwestern Medicine including the completion of the mandatory organizational safety standards on an annual basis. - This position actively maintains and promotes confidentiality for our patients and their families and shows the same level of respect for every employee within Northwestern Medicine. - Performs all other duties as assigned by the Laboratory Supervisor or Director. - Rotates on-call duties with the Laboratory Supervisor. - The above is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

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Required:

Medical Laboratory Technician (MLT) (ASCP) Certification

Knowledge of chemistry, hematology, microbiology, transfusion services, serology, and phlebotomy at a level acquired through passing the ASCP board examination.

Associates or Bachelors Degree in Medical Technology or other Qualifying Biological Science.

Three to five years of related work experience in order to gain a full understanding of all policies, procedures, and equipment used in the Laboratory and advanced technical and professional proficiency in medical technology.

Possess and demonstrate interpersonal skills in order to direct and assign work to employees, explain department policies and procedures, and communicate effectively with other healthcare personnel when gathering and exchanging patient related information.

Analytical skills necessary to help develop procedures and improve workflow to increase Laboratory's effectiveness and efficiency and review abnormal or atypical test results and bring to the attention of the Laboratory Supervisor.

Preferred:

Supervisory experience - Medical Technician (MT) (ASCP)

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.