At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Project Manager I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Project Manager is responsible for leading projects targeted at advancing the goals of the Northwestern Medicine Strategic Plan with an emphasis on institutional level initiatives that integrate people, process and technology. PMs use project management, change management, meeting facilitation, communication skills and other skills in advancing these efforts.

Responsibilities:

• Manage small to medium scale enterprise project using strong project management and interpersonal skills to effectively coordinate all aspects of a project
• Support and collaborate with other project leaders on integrated initiatives
• Apply NMHC project management and change management methodologies
• Demonstrated presentation and written communication skills
• Apply strong facilitation skills to lead project meetings
• Has the ability to deal with a changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate.
• Collaborate with other system functions as required on projects Collaborate with other system functions as required on projects (e.g., IT, Quality, Analytics, Patient Experience, etc.)
• Management of the Performance Division Training Programs (Performance Improvement and Project Management Offices):
  • Designs, teaches and coaches others in delivering introductory courses on process improvement (DMAIC),  change management and project management skills
  • Designs, teaches and coaches others in delivering advanced courses on DMAIC, Lean, change management and project management skills including the annual Improvement Leader training (ILT) course,  Academy for Quality and Safety Improvement (AQSI), and NM Key Initiatives
  • Achieves target performance on feedback from trainees
  • Ensures PI and PMO team members coaching NM leaders / staff in leading projects apply best practice methods
  • Coaches leaders, physicians and staff as they lead projects
  • Advocates for appropriate maintenance of project management and process improvement approaches to keep the Performance division concurrent with external best practice
• Leads projects to retain core project leadership skills (25% of time)
  • Serve in a project management role for key performance improvement efforts
  • Act as a change agent & systematically drive and implement change throughout the system
  • Influence and communicate with all levels of management

Required:

• Bachelors Degree
• 1-2 years of project management related experience or 3-5 years healthcare administration or clinical experience 
• Facilitation / presentation skills
• High level of energy and enthusiasm
• Flexible/adaptable – ability to work with diverse group of healthcare professionals in a matrix environment
• Proven software competencies (MS Office Suite, and project management applications)

Preferred:

• MBA/MHA
• Specific domain expertise such as EMR, revenue cycle, supply chain, process improvement
• Project management certifications

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.