At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The System Alignment Program Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Responsibilities:

• Maintains detailed knowledge of assigned system(s) and is able to extract data and write reports as needed.
• Develops reports to generate metrics related to assigned functional areas to be reported as appropriate.
• Develops and maintains necessary reports for use by key stakeholders throughout the system. This includes, but is not limited to system and hospital administration, strategy, physician groups, recruitment, etc.
• Develops reports to regularly analyze data integrity to ensure that all information transmitted to internal electronic systems and groups is accurate, consistent and optimal.
• Establishes rules regarding data and educates staff on the same.
• As needed for specific assignment, is proficient in utilizing Excel and other analytic tools within EPIC.
• Produces charts, graphs, and other visual depictions of data to convey meaning accurately and compellingly.
• Develops and runs or programs the "push" of reports to regularly analyze data integrity to ensure that all physician group data is appropriate, consistent and correct.
• Maximizes opportunity to "push" standard reports to key stakeholders and ways for key stakeholders to "pull" reports as appropriate.
• Manages training initiatives for new functionality and enhancements and for continuous improvement among system users.
• Triages system, data and process problems and questions effectively and escalates to the appropriate individuals.
• Actively participates on committees, task forces, and work groups as requested.
• Participates in system planning, implementation and testing.
• Maintains the confidentiality of all NMHC business-related medical staff information.
• Demonstrates the ability to effectively work in a busy atmosphere, sometimes under pressure, remaining flexible, proactive, resourceful and efficient.
• Recommends process improvements and efficiencies as appropriate.
• Participates in regular huddles and departmental key performance indicators.
• Demonstrates experience in handling a wide range of administrative and executive support related tasks and is able to work independently.

Required:

• Bachelor's degree.
• Demonstrated ability to manage the assigned or similar comprehensive data application.
• Skills in successfully working with relational databases and demonstrated skills in information systems including system data integrity.
• Demonstrates strong aptitude for understanding systems data flow, interfaces, quality control, and use of data dictionaries.
• Demonstrates outstanding attention to detail and meticulous accuracy in producing and validating reports.
• Proficiency in Microsoft Office software.
• May require ability to write in Crystal Report Writing.
• Process development and improvement experience.
• Excellent oral and written communication skills to ensure high quality of communication, documentation and ability to communicate with physicians, health care administration and other healthcare agencies.
• Possesses organizational, analytical and critical thinking skills with attention to detail.
• Detail and process oriented.
• Excellent interpersonal and customer service skills.

Preferred:

• Experience with assigned system such as EPIC, Morrissey MSOW and/or Apogee.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.