At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Monitors and assigns patient transport according to request through the use of Epic.
• Sets priorities of patients transported according to predetermined departmental policy.
• Informs ancillary area/nursing units of any delay in service.
• Verifies information on request for accuracy prior to distribution to patient transporter.
• Schedules breaks and lunch for patient transporters according to patient volumes.
• Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients.
• Upon request, coordinates area function in absence of Resource Coordinator.
• Other duties as assigned.

Required:

• High School diploma or acceptable equivalent.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.