At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Pharmacy Analytics Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the Manager, the Pharmacy Analytics Coordinator acts in a lead role on behalf of the Pharmacy Inventory Billing department. This position has the authority and accountability for facilitating the delivery of quality service for the department inventory and purchasing functions. This individual coordinates staff to accomplish the daily tasks.

The Pharmacy Analytics Coordinator maintains adequate inventory of pharmaceuticals as well as the computerized drug master files. This role maintains controlled drug stock and all associated record keeping. The Coordinator reports all discrepancies in the pharmacy storeroom to the Managers and Directors.

Responsibilities:

• Maintains an understanding of 340B program operations.
• Develops an understanding of the 340B Program to enhance the overall efficiency, value and internal support of the program at NMH.
• Develops an understanding of the split billing/third party administrator systems and performs daily operational tasks involving each system.
• Assesses split billing software to ensure compliance with accumulator inventory; develops solutions to accumulator findings.
• Participates in monthly required audits of both contract pharmacy and split billing locations. Areas for assessment include location, medication, prescriber and care provided. Records appropriate findings and works with 340B Pharmacy Coordinator to develop solutions to findings.
• Assists 340B Pharmacy Coordinator in regulatory oversight of the 340B program at NMH through internal audits, including identifying problems, developing solutions, and enhancing 340B operational workflows.
• Works with internal departments and external vendors to ensure validity of 340B program regarding systems used and operational controls.
• Works closely with the 340B Pharmacy Coordinator to keep compliance, inventory management, auditing, and future opportunities at the forefront.
• Reviews OPAIS database with 340B Pharmacy Coordinator to ensure accuracy.
• Reviews split billing and in-house retail pharmacy claims for correct modifiers to prevent duplicate discounts.
• Collaborates with 340B Pharmacy Coordinator to develop the quarterly 340B Oversight Committee agenda and reporting metrics, which may include presenting of designated topics.
• Monitors 340B accounts for contract uploading and identifies medications which may be opportunities to work with the manufacturer to extend 340B-like pricing to NMH.
• Demonstrates proficiency in the use of PeopleSoft Procurement.
• Reviews contracts and pricing agreements.
• Maintains inventory of medications and other designated supplies for use in the department and throughout the hospital.
• Identifies and communicates key issues and trends to manager.
• Functions as the “super user” of the inventory computer system, ensuring that the correct products are selected, that inventory levels are correct, and prices are accurate. Identifies system problems and works with the systems programmer to resolve issues.
• Develops and maintains relationships with all customers and suppliers.
• Ensures that service standards are maintained and evaluated.
• Participates in planning and maintenance of the pharmacy information systems.
• Provides on-call coverage, as needed.
• Actively participates in drug shortage committee.
• Provides information to manager on budget issues, especially staffing and cost containment strategies.
• Reconciles statistics and adheres to cost management standards.
• Maintains productivity standards.
• Participates in preparation of major equipment purchase proposals, selection, and documents for equipment acquisition.
• Participates in facility changes and planning.
• Establishes and executes personal development objectives as part of annual objective setting.
• Coordinates critical situations involving patients, staff, and visitors and consults with manager for guidance as needed.
• Facilitates effective interdepartmental communication of incidents with appropriate personnel.
• Ensures compliance with hazardous waste collection and disposal.
• Participates in pharmacy department scheduled inventory.
• Develops, implements, maintains, and coordinates the use of pharmacy inventory management and dispensing automation.
• Contributes to opportunities and processes for continuous improvement.

Quality Management Responsibilities:

• Assists in maintaining quality management system that allows for consistent evaluation and improvement of services in relation to institutional requirements. Documents all significant activities and takes corrective action as necessary.
• Assists in maintaining quality data collection systems that enable monitoring of service levels.
• Maintains knowledge and uses appropriate resources to provide educational, technical, or information services as needed.
• Facilitates staff understanding of department performance standards.
• Ensures that the environment is clean, safe, and free from hazards.

Leadership/Supervisory Responsibilities:

• Assists manager in meeting hospital objectives and goals.
• Assesses and communicates staff development needs to manager.
• Coordinates and manages shift scheduling.
• Anticipates staffing needs and makes necessary arrangements for coverage.
• Organizes and coordinates staff consistent with volume, service, and financial goals.
• Assumes responsibility for efficient and effective use of time and effort of all staff.
• Creates a positive environment of high morale and motivated staff.
• Orients, trains, and assists in the evaluation of Pharmacy personnel according to departmental and organizational guidelines.
• Assumes delegated responsibilities in the absence of the manager.

Required:

• Bachelor’s degree OR High School Diploma and 4+ years of relevant pharmacy technician experience.
• Illinois Pharmacy Technician License (IDFPR)
• Pharmacy Technician certification - CPhT through PTCB or ExCPT through NHA.

Preferred:

• 3+ years of experience as a Pharmacy Technician
• Pharmacy purchasing and inventory management experience.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.