At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies
• Implementing advanced technologies in clinical and administrative areas
• Furthering development of the end user support model to help enhance modern infrastructure

Are you interested in an IT career that makes an impact? Join a diverse team that delivers next-generation, innovative solutions that benefit our patients, the workforce and the communities we serve. View the Information Services page to learn more about what our department offers.

The Solutions Engineer reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Solutions Engineer is responsible for designing, developing, and operationalizing custom developed software created by Northwestern Medicine. The Solutions Engineer will be a member of the Digital Solutions Team working closely with Northwestern Medicine's Software Development Team.

Responsibilities:

• Design software solutions in a team-based environment by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas and recognizing opportunities for improvement
• Participate in the Agile software development from concept, design and testing
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Stay current on development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications
• Provide ad hoc project status, participate in meetings and conference calls
• Make informed decisions quickly and take ownership of services and applications at scale
• Perform code reviews
• Provide operational support as needed
• Other duties as assigned
• Teamwork
  • Focuses on IS team success and promotes collaborative efforts with others
  • Shifts easily among different technical and project roles as required by situation
  • Adapts well to rapid change and multiple priorities
  • Contributes to the IS Knowledge Repository

Required:

• Three or more years of experience working directly with software development or healthcare related field

Preferred:

• Bachelor's degree in Computer Science or related field
• Strong understanding of one or more of the following:  Web development using the .Net Framework, .Net Core, C#, ASP.Net, Web Services (Web API), WCF, REST, JavaScript, JQuery, HTML, CSS
• Microsoft SQL Server database design with experience in query optimization
• Front-end frameworks (Angular, Razor, React, etc.)
• Source Control: TFS, Git
• Experience working in an agile environment
• Excellent written and verbal communication skills
• Healthcare problem solving experience

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.