At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Professional Development Project Partner reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Coordinates daily department operations including but not limited to purchases, invoicing, supply inventory, equipment troubleshooting, etc., as needed.
• Coordinates and maintains department reports, lists, standard documents, team sites and files.
• Serves as the Kronos timekeeper for the department.
• Serves as administrative support to the Professional Practice leadership team members.
• Independently plans and executes activities such as room scheduling, signage, catering, support staff and equipment, and preparation and distribution of notifications, in support of programs, projects and meetings as appropriate.
• Assists with program coordination by handling administrative details, follow-up, registration and preparation of appropriate materials.
• This may include setup and troubleshooting for issues before and after meetings and training sessions.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Serves as a local Administrator of the Learning Management System , which includes LMS data entry, problem solving, and general support.
• Creates rosters, builds and enrolls groups to IMPACT days.  Manages evaluations for IMPACT and UBO.
• Assigns educational courses and/or live events as requested.
• Creates and maintains groups as requested.
• Assists with creating and maintaining competency banks and models.
• Bundles educational components and assigns to learners under the direction of the PDS.
• Maintain course catalogs, calendars, rosters, records and schedules within defined conventions, assists with LMS reporting requests and generates reports as needed.
• Troubleshoots LMS issues and escalate as necessary.
• AA/EOE.

Required:

• Associate's degree in relevant field.
• 3-5 years of administrative support or project/program management experience.
• Demonstrated ability to multitask, use databases and technology.

Preferred:

• Bachelor’s degree or evidence of current enrollment and active progression to a Bachelor’s degree.
• Previous experience in hospital or related field.
• Familiarity with learning management systems (LMS).

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.