Home Transition Coordinator

  • 3030 Hoyt Ave, Everett, WA 98201, USA
  • Full-time
  • Referral Bonus Eligible: No

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

Norco is currently seeking an individual to fill our Home Transition Coordinator position. The Home Transition Coordinator is responsible for improving the response times for patient discharge from the hospital, reflect Norco's image with the provider community, and be an extension of customer service. Other responsibilities include, but are not limited to:

  • Communicate with discharge planners as an extension of the Sales team
  • Act as a liaison between Norco Medical and the patient/client, family, care giver, physician, and other healthcare agencies and staff on the case
  • Assist Customer Service Representatives in arranging necessary referrals to assist in continuity of care for the patient community
  • Keeps cognizant of third party reimbursement, criteria services and equipment offered, billing, and patient/client paperwork
  • Demonstrate an in-depth knowledge of products, placement, availability, price, and use
  • Perform other duties as assigned or necessary

Qualifications

  • One year home care experience preferred
  • Sales and marketing experience preferred
  • Ability to frequently lift up to 50 lbs and occasionally over 100 lbs
  • Ability to perform basic mathematics calculations
  • Ability to perform tasks requiring manual dexterity (i.e processing paperwork, filing, stapling, sorting, etc.)
  • Valid Driver's License

Additional Information

Norco offers a competitive compensation/benefit package, including:

  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA) 
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco through United Heritage
  • Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Wellness Program
  • Employee Discount on products sold by Norco

    Norco, Inc is an Equal Opportunity/Affirmative Action Employer
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Norco, Inc is a drug-free workplace