Medical Documentation Supervisor

  • 1303 S Silverstone Way, Meridian, ID 83642, USA
  • Full-time

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

Norco is currently seeking an individual to fill our Medical Documentation Supervisor position. The Medical Documentation Supervisor is responsible for facilitating individual and team training for job responsibilities with ongoing monitoring and feedback on progress and productivity. Other responsibilities include, but are not limited to:

  • Understand the documentation requirements for the payers and product categories for which Norco provides services
  • Run and workflow all CMNs, DWOs, WOPDs, and PAs to the appropriate team member
  • Run TIMS reports to monitor and review to determine the accuracy and timeliness of the team's processes
  • Update and monitor the referral specific requirements on the SharePoint regarding calling, mailing, faxing, not calling, not faxing, etc
  • Audit employees for job accuracy in accordance with Norco policy
  • Perform other tasks as assigned or necessary


  • 4 year college degree or degree in Health Information Management preferred
  • Proficient within Microsoft Outlook, Word, and Excel
  • Ability to accurately enter data into computers and acquire a working knowledge of any software applications necessary to the position

Additional Information

Norco offers a competitive compensation/benefit package, including:

  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA) 
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco through GAWDA
  • Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Wellness Program
  • Employee Discount on products sold by Norco

    Norco, Inc is an Equal Opportunity/Affirmative Action Employer
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.