Medical AR Manager

  • 1303 S Silverstone Way, Meridian, ID 83642, USA
  • Full-time

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

Norco is currently seeking an individual to fill our AR Manager position. The Medical AR Manager is expected to provide key insights and recommendations related to medical billing management for the branches under their supervision. Areas of focus are submission of claims, claim rejection and denial management, root cause analysis of denials and front end errors/bad debt adjustment, and collection of insurance receivables and account adjustments. Other responsibilities include, but are not limited to:

  • Collaborate with Norco leadership to plan and implement strategic initiatives to support the overall operational and financial success of the medical division
  • Ensure ERP systems and other forms of technology are being fully utilized and maximized to drive operational efficiency
  • Evaluate Medical AR performance by gathering, analyzing, and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations within the DME industry
  • Maintain current knowledge of relevant insurance coding, reimbursement guidelines, HIPAA rules, and regulations regarding protected health information
  • Perform other tasks as assigned or necessary


  • 7 to 10 years experience of relevant management experience demonstrating a progression of growth in scope and responsibility
  • Knowledge of DME industry legal rules and guidelines
  • Bachelor's Degree in Business or related industry to Norco or 4+ years of work experience in DME billing
  • Strong written and verbal communication skills
  • Ability to perform tasks requiring manual dexterity (i.e. processing paperwork, filing, stapling, sorting, etc.)

Additional Information

Norco offers a competitive compensation/benefit package, including:

  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA) 
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco through GAWDA
  • Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Wellness Program
  • Employee Discount on products sold by Norco

    Norco, Inc is an Equal Opportunity/Affirmative Action Employer

    Minorities/Females/Individuals with Disabilities/Protected Veterans