The company is multinational company and global leader in their market. They manufacture, market and distribute high quality and high-tech products worldwide. Their innovations help treat patients suffering from disorders of, or injuries to, bones, joints or supporting soft tissues. Alongside some of the world's top healthcare professionals, they help deliver new possibilities to patients. It's their promise to look beyond what's possible now and discover what's possible next. Their mission is to alleviate pain and improve the quality of life around the world; and to achieve this, they are investing significantly in new technology and processes to transform their ways of working and unlock greater growth potential in their business.

The Clinical Support Specialist is integral to the daily management of any successful sales region. The role is responsible for working alongside the Sales Representatives, Key Account Manager’s and Sales Manager to service hospitals and provide technical support to all the stake holders within our customer base. To ensure that the whole experience of using the companies products & services to the complete surgical team is free flowing and without difficulties or problems securing high levels of customer satisfaction at all times. Additionally the Clinical Support Specialist will deliver bespoke training to ensure Surgeons and Scrub Staff are competent to operate safely and efficiently with the companies products attending surgery as necessary to provide real-time support to cases.

Your Main Responsibilities

• To ensure instrumentation and implants are available to meet customer operating schedules;
• Facilitate and organize training for all hospital stakeholders to ensure safe and effective use of the companies instruments and implants;
• Be an onsite resource within customer premises, enabling Sales Representatives to concentrate on developing new business opportunities either elsewhere or laterally inside the account;
• To ensure that consignment stock rotation is executed efficiently with minimum quarterly, full account audit and reorder check’s on a daily basis;
• Ensure that instrument sets are always in good and safe working order;
• Remove damaged instrumentation and arrange replacement following SOP’s;
• Report PER’S within 48 hours of been made aware of incident;
• Provide each account with training material and an accurate stock list;
• Ensure returns and in field movements carried out following SOP’s.

• Education to A – Level standard or equivalent relevant qualification in Science related subjects;
• Nursing or Healthcare Qualification;
• 3 years experience in a clinical environment preferably orthopedic theatre related.

What will make you succesful

• Demonstrate the ability to accept and adapt to different working practices as required by surgeons and hospitals whilst maintaining he companies protocols;
• Full knowledge of divisional product portfolio;
• Proficient in training others;
• Understanding of technical medical language and anatomy to interact with surgeons and theatre staff;
• Proven organizational skills and effective time management;
• Confident and engaging presentation skills;
• To be able to solve given problems in a quick and efficient manner.

What do they offer?

If you become a companies  team member, you can expect a career that challenges and stretches you, motivates and rewards you and supports and encourages you to reach your potential. If you’re ready to take the next step toward becoming a team member, apply for the role. 

At the company, they believe in the power of them, which means that they are stronger together. They are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

Salary

The company offers you a challenging position with good career prospects in a fast growing international business and a competitive remuneration package, bonus scheme and a company car.

How to Apply

If you are interested and you meet all the above requirements please upload your CV via the "apply" button or call for further inquiries to: Noblesse Recruitment; Monique Nobel +31 (0) 6 41 576 904. www.noblesserecruitment.nl

CANDIDATES LIVING ABROAD WILL NOT BE CONSIDERED FOR THIS ROLE.