This role supports quality validations of field collection activities to achieve high level data collection and data quality. This involves quality alerts validation, resolution of alerts and exceptions, and providing quality insights for Field team. 

Job responsibility: 

•  Follow up field visit queries aligning to Field team and reporting. 
• Identify training needs for continuous improvement in understanding process 
• Offer assistance to others on the team in a positive manner and display leadership and team player capabilities to create solutions to everyday challenges for the data acquisition. Build engagement and motivation with the Field team. 
• Proactively find root causes/ solutions for daily operational or client issues (e.g CI, Hot Spots) 
• Provide timely coaching to associates for better performane (Snr QCT Analyst) 
• Responsible for providing inputs to upgrade the system & make recommendations for better quality of alerts 

• College degree preferred (depending on the market minimum years of experience may be stated) 
• Proficiency in English and Local language of markets in scope is required 
• Strong analytical skills 
• Knowledge of Field Audit Methodology, CDAR tools and processes (highly preferred) 
• Effective communication with troubleshooting approach including probing and listening, anticipating and providing solutions 
• Professional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment 
• Ability to come to an understanding of a situation, task, problem, opportunity 
• Proficiency in collaboration tools (MS Office, Chat s/w) 

Role Requirement:  

• Budget Responsibility: No 
• Key interface relationships (internal and external): Internal 
• Number of employees managed: na 
• Number of employees indirectly managed: na 
• The role is global/regional/local: Regional / Local 
• Breadth of functions under management: Data Collection 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion