Senior Expert, Communication & Engagement
- Full-time
- Career Site Team: Operations
Company Description
NielsenIQ is the leader in providing the most complete, unbiased view of consumer behavior, globally. Powered by a groundbreaking consumer data platform and fuelled by rich analytic capabilities, NielsenIQ enables bold, confident decision-making for the world’s leading consumer goods companies and retailers. Using comprehensive data sets and measuring all transactions equally, NielsenIQ gives clients a forward-looking view into consumer behavior in order to optimize performance across all retail platforms. Our open philosophy on data integration enables the most influential consumer data sets on the planet. NielsenIQ delivers the complete truth. NielsenIQ, an Advent International portfolio company, has operations in nearly 100 markets, covering more than 90% of the world’s population. For more information, visit NielsenIQ.com.
Job Description
The Communications & Employee Engagement Senior Specialist will lead our continuous efforts to be a great place to work, by driving an impactful employee engagement and experience strategy, and creating high quality, high visibility communications. The role also supports employer branding initiatives for the MINOC offices in the region.
- Be the key point of contact for internal communications and employee engagement activities, initiatives and campaigns.
- Create a comprehensive communications and engagement plan, build a calendar of engagement campaigns and activate campaigns either virtually or on-ground.
- Develop rich communications in a variety of formats (videos, infographics, slideshows, decks) and for a variety of mediums (email, intranet, Yammer, LinkedIn, other social media)
- Identify improvement areas in employee surveys and create action items for teams to act on.
- Analyze data within our communication channels and identify improvement areas that will allow us to better serve our stakeholders.
Qualifications
A successful Comms & Engagement Senior Specialist delivers strategic and creative solutions to support the organisation’s needs. S/he is expected to identify, ideate, coordinate and execute on various communications and engagement initiatives that will make MINOC Malaysia a great place to work.
- Bachelor’s degree, preference given to Communications, Journalism, Multimedia.
- Minimum 3 years working in similar fields.
- Prior PR/advertising/digital/event agency experience is desirable. Passion for social media trends is a plus.
- Good copywriting and creative skills. Proven track record in graphic design and video editing will be an advantage.
- Project management aptitude (critical path, task sequencing, problem solving, etc.).
- Must be highly proficient in speaking and writing in English.
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
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