We are looking for a passionate associate to join the Data Operations team at NielsenIQ as (Sr.) Data Operations Analyst (AI & Automation). We are looking for an associate who has strong hands-on experience with AI/GenAI tools, is interested in leveraging AI to drive operational excellence, and thrives in a collaborative and fast-paced environment. The role as a (Sr.) Data Operations Analyst will support our data coding and quality initiatives in the APAC Region and will be situated in our Shanghai, China office.

At NielsenIQ, we put our clients at the center of what we do, we work hard, and everyone contributes to a team environment of learning and fun. As a Data Operations Analyst, you will be leveraging AI-powered workflows and automation to enhance item coding accuracy, streamline data processes, and collaborate closely with both local and global teams to ensure smooth and quality project execution from data intake through delivery.

Responsibilities

• Leverage GenAI tools (e.g., LLMs, Copilot, ChatGPT, etc.) to improve data coding accuracy, automate repetitive tasks, and streamline operational processes.
• Design, test, and refine prompts to achieve high-quality, consistent outputs in production-level coding workflows (prompt engineering).
• Use Python, SQL, or similar tools to process, clean, and transform large-scale datasets; develop automation scripts to support daily operations.
• Build and maintain dashboards (e.g., Power BI) and perform data analysis to track operational KPIs such as accuracy, completion rates, and delivery timelines.
• Monitor data quality, identify root causes of errors, and propose actionable solutions to improve end-to-end process reliability.
• Liaise with local (CN) and global team members to ensure requirements are aligned, issues are escalated, and progress is well communicated and monitored to minimize disruption or delays.
• Adhere to strict timelines and proactively anticipate, troubleshoot, overcome and/or escalate project challenges to ensure deliverables meet quality standards and are completed on time.

A little bit about you

Our (Sr.) Data Operations Analyst drives the consistent delivery of utmost quality data through AI-powered workflows and is considered to be an expert in applying AI tools to real-world data operations. The successful candidate will possess the following skills:

• AI/GenAI experience (High Priority) — Hands-on experience using AI/GenAI tools in a work setting, including but not limited to prompt engineering, AI-assisted coding (vibe coding), or AI-driven data processing. Demonstrated ability to effectively leverage AI to boost productivity and output quality.
• Excellent English language skills — including oral and written communication
• Attention to detail — high accuracy and thoroughness when working with large-scale datasets
• Critical thinking & problem-solving skills
• Openness and flexibility to change
• Be curious and open-minded: Keen interest to learn and adapt new technology and platforms
• Organizational and time-management skills — the ability to multitask
• Excellent interpersonal skills — comfortable collaborating across teams and time zones
• Flexible working hours (within reason) to help coordinate with other regions

Qualification

• Candidate must possess at least a University degree in Computer Science, Data Science, Statistics, or related fields (other fields also welcome)
• Good knowledge of Python and/or SQL for data processing, scripting, and automation
• Good knowledge of Microsoft Office e.g., Excel (pivot table, vlookup) and PowerPoint; experience with Power BI is a plus
• Excellent command of written and spoken English
• An effective communicator with good presentation skills
• Familiarity with data operations, item coding, or FMCG/retail data environments is a plus

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion