About this Job 

We are the shapers of tomorrow. As the largest global consumer intelligence company, we pride ourselves in our ability to reveal new pathways to sustainable growth – for our clients, our people and the world. At our core, we’re a diverse team of talented people who leverage data and technology to turn aspiration into reality. We share a passion to push things forward and the integrity to do it in the right way. We’ll enable you to take your future into your own hands and play a leading role in our story.  

NielsenIQ is looking for a skilled and driven Analyst to join our Post Sales Enablement team. This team plays a critical role in empowering our commercial organization—helping sellers work more efficiently, stay focused on winning new business, and deliver a seamless customer experience once a contract is signed. Partnering closely with crossfunctional teams (Sales, Marketing, Product Marketing, Product, and Customer Success), we identify and manage the optimal mix of tools, processes, and workflows to accelerate the path from closedown deals to recognized revenue. 

As a PostSales Enablement Specialist, you will ensure operational excellence and flawless execution across all postsales activities. Acting as the connective link between commercial teams, customer service, operations, and clients, you will be responsible for maintaining accurate documentation and CRM workflows, securing timely and precise billing, and ensuring full adherence to internal compliance standards. 

Your mission is to drive First Time Right delivery, streamline the customer journey, and elevate overall client satisfaction. 

Responsibilities 

• Ensure end‑to‑end execution of all post‑sales workflows, guaranteeing that every product sold is accurately invoiced and properly documented.
• Validate that all commercial terms and contract details negotiated by sellers are correctly reflected in the system, preventing rework, delays, incorrect invoicing, or order rejection.
• Monitor dashboards and sales milestones, ensuring opportunities progress through the correct stages (Negotiation → Review → Approval) and identifying deviations or bottlenecks.
• Track missing purchase orders (POs), pending invoices, and unbilled opportunities—proactively engaging sellers and internal teams to secure timely completion.
• Serve as the primary operational interface for Sales, Finance, Customer Service, Operations, and other cross‑functional teams, ensuring seamless communication and alignment throughout the post‑sales cycle.
• Conduct weekly alignment meetings with sellers to review dashboards, highlight gaps, validate forecasts, and ensure accurate representation of revenue expectations.
• Analyze and validate information provided by sellers, especially when forecast data or pipeline status does not reflect system evidence or financial logic, identifying inconsistencies between expected sales closures and actual performance, escalating concerns and proposing corrective actions.
• Maintain accurate CRM records, update milestones, and ensure data integrity across all operational and financial processes.
• Identify inefficiencies, unclear workflows, or missing process mapping, proactively proposing improvements to enhance accuracy, reduce manual workload, and strengthen governance.

#LI-Hybrid

• Bachelor’s degree in Business Administration or related field. 
• Experience in post-sales roles (experience in B2B services preferred). 
• Desirable proficiency in CRM systems (Salesforce or similar), Excel, and reporting tools. 
• Desirable knowledge of billing processes and compliance requirements. 
• Strong organizational and time management skills. 
• Excellent communication and stakeholder management. 
• Problem-solving mindset and attention to detail. 
• Advanced English. 
• Spanish is a plus. 

Our Benefits 

• Flexible work environment with Hybrid work model  
• Comprehensive health insurance  
• Wellhub (Gympass)   
• Annual Bonus 
• Career development tailored to NielsenIQ roles  
• Access to on-demand learning content and NIQ social communities  
• Mentoring programs 

...and more! 

Job ID: R26_0005928

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion