NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. Now, you can access diverse data sources, visualizations and analytical tools that help you differentiate your brand while keeping your retailer’s perspective top of mind. With you and your retailers using the same tools, you’ll be able to deliver mutual growth with speed, accuracy and consistency.

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

RESPONSIBILITIES

 Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/future clients
• Build the company’s positive image through active participation in professional associations and industry conferences / seminars
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines
• Manage the cost of jobs within present budget restrictions

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Oversee the management and conduct of assigned research projects including preparation, approval and delivery of proposals, reports and presentations
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product / solution sales
• Ensure adherence to the company policies on business conduct / ethics when servicing clients are being observed by the entire division

People Management

• Take ownership of people acquisition, development and retention
• Establish a strong team environment focused on exceeding internal and external client requirements
• Conduct consistent periodic coaching to observe team members with clients and provide feedback
• Contribute to driving world class employee engagement through the implementation of relevant organizational initiatives that build on employee commitment

A LITTLE BIT ABOUT YOU

Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high engagement among their team members. A team player, who has the ability to collaborate with peers, and contribute to the management team of NielsenIQ.

• 8-10 years FMCG/Retailer research-related industry experience desired (having solid agency experience)
• At least 7 years in people manager position with P&L responsibility
• Expert knowledge of statistics and multivariate analysis
• Expert knowledge of research techniques and methodologies
• University graduate, preferably in Marketing / Business Management or equivalent
• Passionate about client development, new ideas and creativity
• Excellent analytical skill and eye for future trends
• Detail-oriented team player with good problem-solving and project management
• Strong oral and written communication skills.
• Ability to multitask and work under pressure (tight timeline).
• Ability to manage and develop people and leadership

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion