Job Purpose

Working with Local and Regional Spaceman Team to bring value to our customers by providing servicing excellence and industry thought leadership that identify Spaceman business opportunity and drive growth for our customers.

We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery are the reason clients will continue to invest in our products and services.

Core Job Responsibilities:

1. Independently manage end-to-end Spaceman project delivery – including software installation, configuration, user training and ongoing maintenance. 
2. Serve as a technical and functional expert on NIQ Spaceman software across all versions and deployment environments.
3. Collaborate closely with Commercial, APAC Spaceman Delivery, and client stakeholders to understand business needs and translate them into actionable solutions.
4. Make sure client service standards is implemented and enhance as client expectations
5. Build and maintain trusted relationships with key stakeholders through proactive communication and reliable delivery
6. Proactively support team leader and coordinate seamlessly with client engagement

• Bachelor's Degree
• Strong technical proficiency: SQL Server, working knowledge of VB and C programming languages, understanding of servers, virtual machines (VMs), and IT infrastructure
• Familiarity with Spaceman products is preferred.
• Be patient, have strong learning and problem-solving ability and willing to accept business trips.
• Good English communication skills.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion