Business Unit/Function: OAC

Location: Vadodara, India

Career Band/Level: M5 / P5

Reports To: Data Operations Leader

Employment Type: Full-time

Work Model: Onsite

Tech Focus: AI/Automation, Data Management, Cloud Platforms

• Drive participation in AI, automation, and quality improvement initiatives such as Quality Walks, Focus Meetings, Root Cause Analysis, and Operational Excellence programs.
• Collaborate with Quality and Enablement teams to improve accuracy and reduce turnaround time; identify opportunities to streamline processes and introduce automation.
• Provide guidance to teams on complex issues, ensuring proper checks and solutions are in place before escalating or implementing changes.
• Build strong partnerships with Enablement, Product, and Operations leaders to deliver high-quality outcomes and maintain customer satisfaction on data products and content.
• Stay informed on emerging trends and innovations in AI and data management; ensure internal practices and documentation remain current and compliant.
• Promote best practices for process reliability and continuous improvement, including documentation and knowledge sharing across teams.

Core

• Strong written and verbal communication skills.
• Analytical thinking and problem-solving ability.
• Minimum 7+ years of experience
• Ability to lead and actively participate in team and client meetings.
• Skilled at managing priorities and delivering within timelines.
• Proven ability to mentor and coach team members.
• Ownership and accountability for assigned responsibilities.

Preferred Knowledge

• Bachelor’s/Master’s in a STEM field or equivalent experience.
• Familiarity with data management concepts and process automation.
• Understanding of AI-driven solutions and their application in operations.
• Exposure to cloud platforms and modern data tools (e.g., Azure, Snowflake).
• Experience in driving operational improvements through technology and innovation.

Nice to Have

• Experience leading change initiatives involving new technologies.
• Awareness of industry best practices for operational excellence and automation.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion