Senior Analyst - Innovation

  • Full-time
  • Career Site Team: Customer Success

Job Description

Client Consulting:

1. Trusted partner: Understand the client needs, deliver with excellence, make an impact

2. Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews

3. Attend client planning meetings and contribute by providing Nielsen insights and solutions to the client’s business needs.

3. Communication with mid-level clients on their research queries

4. Able to handle presentations with mid level clients or audiences

5. Crisis management: Able to tackle some of the client communication, particularly with mid-level clients.  

6. Taking ownership of project in terms of client relation as well as consulting / partnering with client through the project life cycle  

7. Ensure all presentations done by reports tell a clear story, provide insights and actionable recommendations  
 
Commercial Leadership:

1. Aids AD/CS Lead with simple tasks related to scoping for projects (checking databases, target groups etc) and attends client briefing calls when needed

Project Management:

1. Proactively identify and address client issues and needs.  

2. Stays in loop on all stages of project management and monitors progress  

3. Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards  

4. Handles all day to day client communication on projects, using good judgment on when to involve manager.

5. Meets internal & external deadlines for all deliverables
 
Thought Leadership- Integration:

1. Strengthen category / client knowledge  

2. Develops strategic understanding of industry trends, competition and opportunities of Nielsen  

3. Make an impact for the team / client  

4. Starts to consult on client business issues related to the improvement of innovations

Team/People

  1. Is a good role model for day to day behaviour in the office
  2. Seeks and provides guidance to peers
  3. Serves as a mentor (formal or informal)

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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