As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we will set up a new Employee Experience team to focus 
on delivering with excellence against our most fundamental HR needs. The Employee Experience specialist will work with the Cluster / Country Employee Experience leader and the entire team, ensuring we deliver with excellence and improve the overall employee experience. These specialists will also have an eye to the future. They will lead business as usual (BAU) operations as well as look for ways to simplify, standardize and automate this work wherever possible in their respective cluster/country. 

Responsibilities

• Ensuring operational excellence across key domains including data management, local contracts and letters, local administration.
• Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country
• Ensure our employees’ most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
• Ensure best in class service when it comes to HR administrative processes 
• Identify and document local level administrative work pertaining to standard letters, documents, and agreements 
• Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team 
• Review our policies, processes, and ways of working holistically for opportunities to streamline, eliminate waste and redundancy 
• Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and regionally) 
• Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes 
• Anticipate problems and clear the path on behalf of your cluster/country 
• Work with the cluster leads to implement systems/automation-based solutions for the organization 

• Understanding of common cluster/country level HR administrative and operational work 
• Excellent verbal and written communication skills 
• Excellent organizational skills and attention to detail 
• Strong analytical and problem-solving skills 
• Able to build strong partnerships and work closely with people across all levels of the company 
• Ability to prioritize tasks and to delegate them when appropriate
• Proficiency in the Thai language is essential, as interactions will primarily involve local clients.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion