Acerca del empleo:

Analizar y mantener las necesidades comerciales para proceder con la generacion de las solicitudes de cliente a la operacion para la ejecucion de los change/new request de los servicios bajo supervisión directa y permanente.
 

Responsabilidades:

• Ejecutar las actividades programadas de forma diaria
• Reportar cambios a comercial / operativos on demand
• Mantener el registro de las actividades realziadas.
• Operar los procesos en apego a necesidas comerciales/operativas y guidelines establecidos.
• Seguir los entrenamientos establecidos.
• Apegarse al modelo de gestión definidos por la operacion

Acerca de ti:

Atención cliente para atender las necesidades del clinte deacuerdo a los guidelines establecidos y dar un servicio de calidad.

Requisitos:

• Licenciatura completa : económico administrativos, Ingeniería e informáticos.
• Inglés Intermedio (speaking)
• Manejo de Office (Excel intermedio)
• Capacidad de análisis
• Actitud de servicio y orientación a clientes
• Trabajo en equipo
• Apegado a procedimientos

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion