We are looking for a talented Planning and Operations associate with strong skills in project management, Excel, Power BI, and data operations to join the Strategic Analytics & Insights (SA&I) Customer Success (CS) team. You will work collaboratively with various SA&I CS Teams to manage capacity planning, sales pipeline review, project assignment, workload allocation, and forecasting across all Analytics and Activation (A&A) projects delivered to FMCG clients from the United States and Canada. 

Responsibilities 

• Understand the business needs in terms of planning and project execution of the different SA&I A&A solutions. 

• Manage continuous reports to provide an accurate and updated view of current personnel capacity, workload, and forecast planning of A&A solutions delivery. 

• Track project pipeline closely and support SA&I CS leaders on project planning and delivery. 

• Identify and implement process improvements for the execution and reporting of capacity planning and resource allocation across the SA&I team solutions 

• Utilize Microsoft Dynamics, JIRA, Power BI, and Excel for project tracking, coordination and communication. 

• Communicate effectively with multiple stakeholders (VPs, Directors, Managers) from the SA&I teams as well as Modeling and Finance, when needed. 

• College/University Undergraduate Degree. 

• Project management experience. 

• Critical thinking: ability to identify and diagnose errors/issues independently. 

• Proactive: anticipate needs and take initiative rather than waiting for instructions. 

• Effective time management, organization and ability to handle a variety of responsibilities. 

• Detail-oriented with excellent analytical and problem-solving skills. 

• Process Improvement: seek out opportunities for efficiency, automation, standardization, and ways to simplify processes 

• 3-4 years of relevant job experience in Business, Management, Operations, and/or Data Analytics. 

• English fluency (written and oral). 

• Strong written and verbal communication skills. 

• BI Tools: Excel, PowerBi 

Success Criteria 

• Deep knowledge of project and organizational management. 

• Ability to clearly communicate with multiple stakeholders. 

• Independent execution of assigned work. 

• Effective understanding of the SA&I A&A solutions and project execution needs. 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion