Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers to better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

The Invoice to Cash Team Lead is responsible for the cash collection, within their teams designated geographic and language areas, of debt due to both GfK and NIQ receivables from third parties.  This is to be achieved through motivating the team to provide a best-in-class collection function across the organization, minimising overdue debt and maximising cash flow.    

The Invoice to Cash Team Lead is highly focused on operational excellence and process standardization, while raises continuous improvement initiatives and supports projects.

The role is a permanent position, will be responsible for a team of 8-10 employees, with a functional reporting line to the Invoice to Cash Manager.

RESPONSIBILITIES

• Responsible for delivery of required service levels and KPI’s with respective quality and compliant with internal policies; ensures day-to-day collection operational activities according to set targets.
• Responsible for the period end close activity and ensuring the close is completed in line with group reporting requirements.
• Ensure regular review and initiating process changes to standardize, improve performance and efficiency related to Contracts processing, Revenue Accounting, and Revenue Controllership.
• Positively impacts cash inflow within both GfK and NIQ by managing all debt due from third parties on own ledger and supporting their team to ensure an overall achievement of targets.
• Adopt a regional & global agenda and link in with our stakeholders to drive process improvement, systems development, standardization, and controls enhancement.
• Exercise controllership & oversee the OTC process in accordance with IFRS and US-GAAP criteria.
• Own the controls design, implementation and monitoring on OTC related processes Support & monitor the adherence to the IC rules & processes, works.with commercial colleagues to resolve any disputes raised by clients.
• Accountable for the client statement and dunning processes and ensuring they are adhered to across the entire team.
• Contributes to process standardization and drives continuous improvement while ensuring operational excellence.
• Establish a culture based on respect, open & effective communication internally& with the clients, demonstrate problem solving skills to resolve pending situations.
• Demonstrate commitment to the team, to development & improvement. Improve talent diversity, retention and performance.
• Enable people leader effectiveness and accountability
• Internal support will be required related to any Merger activities between both organizations or IPO readiness criteria.

QUALIFICATIONS

• Team leadership skills, soft skills, people management.
• Project management skills to coordinate across multiple activities and teams.
• Strong analytical skills required for understanding of both customer services and business requirements.
• Excellent communication and interpersonal skills, ability to articulate thoughts and ideas clearly, concisely, and persuasively
• SAP experience, Sidetrade (optional) or other collection/dispute management software, Salesforce, MSD, Power BI (optional)
• Extensive knowledge with MS Office suite and expert use of Excel, Word, and PowerPoint
• Ability to interact internally across a variety of stakeholders, building trust and maintain strong relations
• Able to work on own initiative and proactive/Self-Starter
• Collaborative and easily adapt to environment of frequent changes
• Accuracy and strong attention to detail
• Highly detail oriented and organized in work
• Excellent command of English, both verbal and written. Any additional language will be considered as advantage.

WE OFFER

• Food vouchers of 120 BGN monthly 
• Medical Insurance
• Life Insurance 
• MultiSport card, self funded by the employee 
• Additional paid leave of 3 days in case of no overdue leave days from previous year 
• Mentoring - Mentee Program
• Volunteer time off (global volunteer day)
• Internal Recognition Program
• Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
• Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.

In addition:

• Flexible working hours and home office
• Discount program with external vendors
• Eco friendly travelers are welcome to the office – parking places for bikers
• Sofia office is located close to the city center and easily accessible from any point by public transportation 

#LI-DAK

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion