We are the Consumer Insights team, a digitally focused research team within NIQ, and we love collaborating with clients to identify current and future market opportunities and develop innovative solutions.

This position is for someone with a strong survey-based research background who is or want to become an expert in the telco market.  As part of the team you’ll get to understand the UK telco market landscape, dynamics, and consumer behaviour, and translate what we learn into specific opportunities for our clients.  We love to get immersed in data, work with it, come up with new hypotheses, and keep interrogating what we produce in order to create story-led analysis we are proud of.

This client facing role involves taking the lead with a portfolio of clients – being responsible for managing day to day requests and using data to develop strategic and tactical recommendations and insights and solve business needs.  Your role will involve direct interaction with clients, so being able to establish rapport with clients by being client-focused, responsive and approachable is necessary. You will need to be able to confidently present PowerPoint reports, initially alongside a co-presenter, with an expectation of taking full ownership in the medium term.

Key tasks & responsibilities:

• Initially support the successful delivery of our syndicated solution to a number of clients through data analysis, report creation and responding to ad hoc requests, with the expectation to lead some of these reports (analysis, creation and presenting) in the medium term
• Support the delivery of the project on time and within budget
• Support non-project initiatives for knowledge growth and proposition development  

You're good at:

• Analising data and translating findings into story-led PowerPoint presentations
• Presenting on a regular basis, both online and face-to-face
• Develop relationships with clients and become an important contact for them – client communication is a key part of this role
• Using self-service reporting platforms (eg Survey Reporter, Dapressy, Askia)

You can bring:

• Relevant market research / survey experience (in a previous agency or client-side)
• Be organised. The ability to plan is necessary as is the ability to adjust plans to achieve changing goals
• Analysis skills: Must enjoy and have experience with ‘digging’ through data sets to find the true story and themes that are worthy of further investigation to deliver insight and recommendations
• Client management skills
• Strong reporting and communication skills. You will have a passion to be an engaging ‘Story-Teller’
• Ideally knowledge of the UK telco market – if not, willingness to immerse themselves in it and become experts in the industry
• Skills with PowerPoint and Excel (can maintain complex spreadsheets) and experience using data analysis packages

We offer a hybrid working model to the majority of our colleagues (normally x2 days p/w in office) and competitive core benefits as well additional benefits including:

• Interest free season ticket travel loan
• Eye care scheme
• Comprehensive Employee Assistance Program
• Fantastic development opportunities – our inhouse training team hosts different internal and external courses
• #LI-Hybrid

Don't meet every requirement? Some people are less likely to apply unless they meet all the requirements listed in a job specification. NiQ is looking for self-starters to join our innovative team keen to take on a new challenge. So, if you're excited about this role but your skills and experience don't align perfectly with every requirement we've listed, we still encourage you to apply. You may be just the right person for this or other roles.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion