The Quote to Cash (Q2C) team is responsible for developing automated solutions for pricing, contracting and associated processes to provide the NIQ sales teams with more time to generate revenue. The Q2C team has two workstreams – Configure / Price / Quote (CPQ) and Contract Lifecycle Management (CLM).  The Q2C Business Analyst position is a member of this team. This role is responsible for defining business requirements, working with developers to implement and test new features, and drive user adoption.

Responsibilities 

• Gather and define business requirements, based on NielsenIQ global Commercial, Finance, and Pricing teams goals and objectives 
• Coordinate with the development team to translate business requirements into development tasks effectively, according to Agile methodology 
• Answer development questions about the reasoning for user stories or tasks and evaluate the solution/solutions provided by the development team 
• Work alongside the Q2C leadership team to manage and prioritize a detailed project schedule and work plan and decide which user stories from the product backlog could go live in production based on the business goals and objectives 
• Drive leadership buy-in to proposed solutions by performing product demonstrations to stakeholders from NielsenIQ global Commercial, Finance, and Pricing & Contracting teams 
• Develop testing personas and usage scenarios for the end users of the product 
• Perform User Acceptance Testing to ensure business requirements are met 
• Document the process and assist the creation of training materials, provide input, and support the design and delivery of training programs for end users 
• Create communication plans to drive user adoption 
• Identify opportunities for improvement and standarization in NielsenIQ’s Quote to Cash global processes 
• Analyze user feedback and activity and iterating to enhance the user experience 

• 1-3 years of experience as a business or technical business analyst 
• Fluency in English (Must) 
• Experience with pricing, contracting, billing or quote to cash software preferred 
• Experience using sales software (CRM, CPQ, CLM) is highly preferred 
• Experience with Microsoft Dynamics, Experlogix and Conga apps preferred 
• Bachelor’s degree in a Business or Technology field or equivalent experience 
• Experience with Agile software development methodology 
• Demonstrated ability to operate in a team-based setting, work across regions, and work with stakeholders at all levels of the organization

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion