NielsenIQ is committed to developing innovative E-Commerce and Omnichannel solutions to inform our clients of both in store and online spending. The Product Operations Lead plays a vital role in new product discovery, design, delivery and process maturity of these solutions by enabling Product Leadership, Technology, and Operations to deliver with excellence. They are responsible for translating our clients’ business requirements into operational and executable strategies.

Responsibilities:

• Be the main point of contact for local in market teams on E-Commerce and Omni growth initiatives and operational architecture.
• Drives end to end operational process design reviews to ensure we can transform the platform needs, meet financial commitments, and deliver on growth commitments for our Omni solutions.
• Closely collaborates with operational Enablement and Execution teams to ensure reasonable project timelines, cost sizing, and tool availability.
• Responsible for people, process, and platform priorities for the evolution of the E-commerce & Omni programs from conception until execution and handover to BAU teams.
• Post first delivery ensures process stability, continuous improvement, and proper KPI reporting for local in market team.
• Identifies optimization needs and coordinates the implementation of changes that align to global best practices across Product, Technology, and Operations.
• Coordinates feasibility studies and Proof of Concepts on new data sources and automation techniques to manage Omni data.
• Review, manage, and collaborate with key stakeholders to support ongoing product enhancements.

Skills:

• Required: Ability to communicate clearly, concisely, and effectively both verbal and in written communication
• Required: Strong leadership skills
• Required: Understanding of database structures, principles, theories, and practices.
• Required: Uses logic to analyze data, has capability to draw conclusions, and ability to provide consultation to business leaders
• Required: Proven record of delivering results specifically in change management, process improvement, and product development
• Required: Understanding of Machine Learning concepts
• Required: Fluent English language skills
• Required: Cost management experience with estimating total costs, planning budgets, monitoring spend, preparing for product risks, and performing cost assessments for efficiency.
• Required: Experience working in a cross functional environment with several teams both virtually and in person
• Preferred: 3-5 years' experience with NielsenIQ products, industry, and platforms
• Preferred: Experience working in e-commerce, online retail, or digital content
• Preferred: Experience in developing SQL databases and writing applications to interface with SQL databases
• Preferred: Bachelor’s Degree with a concentration in a quantitative field including Engineering, Math, Statistics, Economics, and Operations Research.

US Benefits:

• Comprehensive healthcare plan (medical, Rx, dental and vision)
• Flexible spending accounts and Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion