BASES Customer Success Research Associate (Task Team)

Location: Mumbai, India

ABOUT THIS JOB.

BASES Customer Success Research Associate in a Task team will be responsible for executing tasks which will help gather and validate the required data in required format. This data/charts will support the commercial teams to build insights and recommendations in market research studies. He/she will co-ordinate across internal teams in this regard and support the commercial teams for the clients’ projects and queries by working through databases and meta-analysis whenever required.

RESPONSIBILITIES

• Supporting the Sr. Analyst/Manager in executing database, reports, and tasks as per requirement.
• Adhering to Performance KPIs to ensure quality performances (on-time delivery and data accuracy) and maintain work discipline.
• Working closely with BASES CS teams in a collaborative way for tasks and data bases assigned.
• Meeting internal & external deadlines for all deliverables
• Operate in a hybrid physical-virtual and multi-cultural environment, liaising with stakeholders and colleagues.

A LITTLE BIT ABOUT YOU

Intellectual curiosity and persistence while paying attention to details, to find answers to questions and ability to autonomously manage simultaneous tasks/ projects in a fast-paced business environment.

• Graduation degree in Commerce, Statistics, Mathematics, Economics, or related field a must.
• Good Practical knowledge of Excel and PowerPoint
• Excellent numerical skills
• Very good interpersonal skills
• Good organization skills, meeting deadlines, and team player
• Strong business acumen
• English language proficiency: writing and verbal
• Knowledge of New Product Development Research preferred

India: 9:00AM to 6:30PM

Europe: 11:00AM to 8:00PM

North America: 2:00PM to 11:00PM

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion