Position Summary:

The Order to Cash Manager at NIQ is a key financial position responsible for overseeing the collection of receivables and managing the cash flow from operations across designated geographic and language areas. This role is crucial for driving a best-in-class credit collection function, minimizing overdue debt, and maximizing cash flow. The Manager will lead process standardization and continuous improvement initiatives, overseeing a team of approximately 25 staff members and reporting functionally to the Global Finance Director.

Key Responsibilities:

• Debt Collection Management: Oversee the collection of debts and manage receivables, implementing strategies to reduce days sales outstanding (DSO) and minimize overdue accounts. Ensure delivery of required service levels and KPIs and manage day-to-day credit control operations to achieve set targets.
• Team Leadership and Development: Lead and motivate a team of professionals in the Invoice to Cash department. Set performance standards, evaluate team members, and provide training to enhance their skills and efficiency. Monitor and advise on team performance to enhance staff development and manage human resource planning and performance reviews in line with SLAs.
• Process Standardization and Improvement: Continuously review and standardize invoicing and collection processes across different regions to ensure operational excellence. Initiate and lead projects aimed at improving processes and systems, including establishing best-in-class collection processes and supporting transitions within hubs.
• Stakeholder Engagement: Work closely with the Global Finance Director, senior management, and commercial colleagues to align the Invoice to Cash functions with overall financial strategies and resolve billing and collection disputes.
• Reporting and Compliance: Ensure accurate and timely reporting of collection activities and financial statuses, including management information related to the invoice to cash function. Comply with all regulatory requirements and company policies related to credit and collections.
• Strategic Projects: Support strategic projects related to finance and collections, providing expertise and leadership to ensure successful implementation and results. Contribute to process standardization and drive continuous improvement while ensuring operational excellence.
• Operational Excellence: Conduct monthly debtor’s reviews, target setting, and ensure the close of period activities align with group reporting requirements. Oversee quality control of team interactions with clients to support client-centricity and the cash collection process.
• Proven technical knowledge of SAP with a track record of test scrip development, performing and managing a UAT process, migration and implementation.

• Bachelor’s degree in finance, Accounting, or related field. 
• Minimum of 7 years of experience in finance, with a strong emphasis on credit and collections management. Prior experience in a leadership role managing mid to large-sized teams is essential.
• Technical Skills: Proficiency in financial software and ERP systems, particularly those related to invoicing and cash collection.
• Analytical Skills: Strong analytical abilities to assess credit risks and financial data, enabling strategic decision-making and operational adjustments.
• Communication and Interpersonal Skills: Excellent communication and interpersonal skills, capable of managing internal and external stakeholder relationships effectively.
• Leadership and Team Management: Proven leadership skills with the ability to inspire and direct a large team towards achieving departmental and organizational goals.

Our Benefits

At NIQ, we're dedicated to providing more than just a job—we offer you the opportunity to own your story. As part of our team, you'll enjoy a range of benefits designed to support your well-being and career development. From comprehensive healthcare packages to opportunities for ongoing learning and advancement, we're committed to helping you thrive. Join us and experience Life at NIQ!

• Comprehensive Health Care and Life Insurance
• Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.  
• Best-in class Diversity & Inclusion program with opportunity to join one of our Employee Resource Groups
• Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000courses available in 7 languages. 
• Access to formal mentoring program
• Pension plan
• Parental Leave
• Vacation and Volunteer time off
• Flexible working environment hybrid policy

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion