Leads and directs RMS & CPS (if available) Field Operations at a cluster/market level. Responsible for the overall fiscal and operational performance of field operations team. 

Responsibilities 

• Lead and motivate the field organization to ensure the delivery of high quality, timely and validated data to clients, representative of the markets from which it is collected. 

• Effectively partner with local, regional, and global stakeholders to ensure alignment of the Operational and Business strategy.  

• Plan and direct field operations to ensure the delivery of validated data to clients in a timely and efficient manner.  

• Provide fiscal planning, budgeting, and overall financial management for Collection Team in the markets.  

• Drive productivity to achieve optimal organizational efficiency and meet plan commitments.  

• Collaborate with Cluster/Country Client Operations Leader and Cluster Quality / Growth / Transformation / PMO Leaders in determining and executing the Operations strategy for the market to meet the needs of the business. 

• Recruit/Build a strong team of resources with diverse capabilities to achieve business needs and a high performing work environment continuously optimizing resource allocation, organization design and reporting models to deliver the business plan.  

• Ensure the continuous delivery of quality and performance excellence in field collection operations. 

• Partner with Global Enablement teams to ensure the implementation and maintenance of standards and governance.  

• Establish and maintain effective channels of communication, promoting a culture of collaboration and integration for end-to-end delivery of services in Input Operations.  

• Ensure compliance with all applicable personnel and business practices, standards, and regulations. 

Qualifications 
 

• 4+ years in a leadership level position within NIQ Operations or comparable business. 

• Multi-functional business experience leading, dynamic organizations, including strong team leadership experience. 

• Experience developing and implementing strategic business plans and new organizational designs; demonstrated capability to balance short term focus with long term planning to deliver business objectives. 

• Experience managing budgets in a complex business environment. 

• Experience managing operations outsourcing/off shoring initiatives. 

• Excellent interpersonal, communications, public speaking, and presentation skills.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion