RESPONSIBILITIES 

• Proactively develops client relationships by making efforts to listen to and understand the client; by anticipating and providing solutions based on client needs and giving high priority to client satisfaction 

• Ensure client services standards are implemented and enhanced as client expectations, continue to evolve and change in the market place 

• Deliver recommendation and solutions based on retail and loyalty analytics reports and presentations, to help our client’s with their customer loyalty strategy 

• Ensure effective performance management system is implemented and aligned with 

regional directions in order to recognize desired performance for business advantage  

• Develop training plans to ensure that associates are able to grow and demonstrate 

mastery of required competencies in their jobs and deliver desired performance levels 

A LITTLE BIT ABOUT YOU 

Curiosity and continuous improvement and learning motivate you. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that drives you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s nex

• Bachelor’s Degree is required, Master’s Degree is preferred from reputable University 

• Minimum 8 to 12 years of working experience in Retail or Sales and Marketing area 

• Possess good knowledge about Retails market in Indonesia and able to provide solid report analysis to be presented to the clients 

• Strong market analysis, detail-oriented, and knows what is the trends in the retail industry in Indonesia related to customer loyalty strategy 

• Having the experience to lead team project and provide development training or coaching the associates for retails knowledge or analysis methods 

• Proficient in Microsoft Excel & Powerpoint and/ or Google Spreadsheet & Slides 

• Good client service skills and able to communicate and write effectively in English and Bahasa

We’re in tune with what the world is buying. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.  

We like to be in the middle of the action. That’s why you can find us at work in over 90 countries. From global industry leaders to small businesses, consumer goods manufacturers to retailers, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. Become part of NielsenIQ at: careers.nielseniq.com 

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.