Please kindly note, the following job advertisement is intended exclusively for internal combined-Company existing employees of NIQ & GfK. If you are not an existing NIQ or GfK employee we regret to inform you that your application for this position will not be considered. However, we encourage you to explore other opportunities that align with your qualifications and career aspirations, within our organization.

About this job:

In this role, you will become a part of the French Client Instruction team. The main purpose would be to act as subject matter expert regarding Nielsen processes and procedures, including accountability for documentation. You will also be responsible for continuous improvement of processes towards efficiency, effectiveness and flexibility and working out solutions across countries and functions to any issues outside of BAU. As an SME you would also be accountable for delivery of projects and various initiatives that will have an impact on Nielsen’s deliverables to clients.   

Responsibilities: 

• Responsible for design, establish, implement, and document, for the particular projects of all respective processes and procedures, for developed solutions, ensuring expected quality and delivery timings are met  
• Implement solutions that translate into standardization and process efficiency while balancing local BAU needs in CI area  
• Act as a single point of contact regarding tools enhancements, including communication and follow up with countries  
• Identify problems, determine root causes as well as action plans. Make recommendations for improvements within internal processes  
• Act as SPOC and provide support for other operational teams - deliver and organize training and knowledge sharing sessions  
• Ensure BAU process documentation is updated on a regular basis or created from scratch if needed and stored in an agreed place  
• Daily work in a virtual and multicultural environment through cooperation with stakeholders and colleagues to deliver against the set objectives  

Qualifications:  

Work experience:  

• At least 2 years of tenure in Client Instruction stream with a solid experience of process execution, good understanding of OPS environment and CIP/Discover platform knowledge  

Requirements:  

• Excellent end-to-end operational understanding within CI stream  
• Problem solving and decision-making skills  
• Ownership for executed tasks, driving progress and working out solutions  
• Very good Excel knowledge and computer languages like for instance SQL or R are a plus  
• Well-developed analytical skills and very good attention to detail  
• Good communication skills including English language (verbal and written)  
• Proactive attitude in recommending suitable solutions  
• Ability to work and build relationships with stakeholders at various levels of organization  
• Ability to work effectively in a team to achieve goals together  
• Time management skills   
• Presentation skills   
• Process management skills  

We offer:

• Benefits package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform allowing to purchase cinema, theater tickets, sport activities etc.;
• Additional days off and recognition of special moments in your life;
• Stable working environment with an employment contract;
• A possibility to create an individual career path, additional trainings, and access to Linkedin Learning;
• A possibility to engage in charity;
• Modern office in a great location, next to Dworzec Gdański metro station;
• Work in hybrid mode (2 days a week from the office). 

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.