If you’re a Product Analyst / Product Owner interested in product platform strategy and product development in the CRM space, this is the opportunity for you. You’ll be at the heart of enabling our internal users to do their jobs as efficiently as possible using our global CRM, Microsoft Dynamics 365. Our CRM data and functionality tie together our core enterprise processes, from marketing to sales to service of our clients.

In this role, you will contribute to a global product roadmap for CRM and will prioritize, define, and then build capabilities to meet user needs across NielsenIQ. You’ll collaborate with a team of product, technology (developers, QA and architecture), operations, and commercial leaders to define product features and generate / maintain detailed requirements to ensure the product meets evolving business needs and enable our users to work effectively and drive our business forward. 

Product Analyst
REFID149261

Responsibilities

• Break down epics into user stories and requirements based on user needs/challenges and evolving business needs
• Work with your scrum team(s) under the agile methodology to plan, execute and deploy features and functions
• Manage the backlog, prioritization of features, value vs. complexity tradeoffs, and cross-functional dependencies / risks ​
• Ensure end to end product definition and delivery of solutions ​
• Form hypotheses and potential solutions quickly that can be vetted out in prototypes or wireframes​
• Be responsible for user acceptance testing as a proxy for users, as they match your user journey​
• Evangelize the product(s) with internal stakeholders as a subject matter expert on the product​
• Articulate the product strategy, technical implementation, and operational process​
• Work with internal users and usage data to validate the effectiveness and success of your changes

• Bachelor’s Degree in Computer Science or Engineering, or equivalent work experience​
• 2-4+ years of experience in a Product role, with previous experience in a Technology, Operations, or Data Science role​
• Solid ability to present information in the simplest and most compelling way​
• Solid communication skills, including the ability to influence key stakeholders
• Experience in CRM (Microsoft Dynamics 365, Salesforce, etc.) is preferred but not required
• Experience in an Agile Product Owner role (breaking down requirements into user stories, sprint planning etc.) is preferred
• Experience with SAFe (Scaled Agile Framework) is a plus
• Good understanding of technical concepts, services and implementations​
• Excited to ideate on new challenges while simultaneously diving into the details​
• Thrives in a fast-paced, collaborative, and flexible environment where no two days are the same​
• Enjoys working in the gray or unknown - defining the undefined, challenging the status quo, and solving uncharted business challenges ​
• Passion for using data and feedback to inform decisions and to advocate for our users​

• Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. 
• Recharge and revitalize with help of wellness plans made for you and your family. 
• Plan your future with financial wellness tools. 
• Stay relevant and upskill yourself with career development opportunities.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.