A Senior Customer Consultant will oversee analytical cooperation with top FMCG Clients. This role is designed to build and develop strong partnership with NielsenIQ top Clients to drive their satisfaction and inspire them.

Responsibilities

• Build a strong partnership with the Clients
• Strong & Intensive networking of relevant stakeholders with defined Clients and high Client engagement
• Help Clients make winning decisions with a world-class service experience
• Continuously expand knowledge of business topics, markets and NielsenIQ products
• Understand Clients and define solution with stakeholders
• Know and understand the business needs of your Clients and conduct strategic workshop that generate added value and opportunities
• Support of budget attainment, close coordination with Sales team on sales opportunities
• Analyze and interpret sales data to answer specific Client business questions and deliver value to the Clients via actionable and concrete recommendations
• Lead Client meetings and presentations

a Little Bit About You

Curiosity drives your interest in what moves the market. You know how to listen and how to be heard. You are empathic, willing to help solving the potential issues and can stand for your recommendation or admit that other’s idea is better. You find potential in percentages. Managing time and deadlines comes naturally to you.

Qualifications

• University degree, preferable in Marketing, Economics, or related field
• Strong interpersonal skills in a multicultural setting
• Results-oriented personality and ability to work to tight deadlines
• Client-centric and solution-oriented approach Strong numerical, analytical, and written presentation skills
• Distinctive industry expertise regarding trends, environment categories, etc.
• Very good knowledge of Microsoft Excel, PowerPoint
• Very good written and spoken communication skills in English (C1 level)
• Ability to work both independently and as an enthusiastic team player
• Comfortable working in a virtual environment

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.