• Act in a key support role for assigned projects.   
• Establish and facilitate regular project meetings. 
• Collect and analyze business requirements and transfer them to accurate specifications and deliverables. 
• Monitor productivity and progress by driving the surveyor team and/or vendors to meet project timelines according to the planned schedule. 
  • Initiate the request for recruitment and training of surveyors; work closely with the Recruitment team to ensure NIQ’s data collection needs are fully met 
  • Monitor the quality and productivity of surveyors (e.g., contact status, Data Quality Analysis, etc.), provide feedback, and document all performance and disciplinary issues 
  • Ensure on-time data delivery and perform validation checks on surveyors’ work and accompany/observe a sample of their interviews 
• Provide timely communication and feedback to the surveyor team and/or vendors to ensure high-quality and timely delivery.   
  • Coordinate team of surveyors and/or vendors to conduct field data collection as per NIQ Standards and documented processes and procedures 
  • Travel island-wide to provide guidance and fieldwork shadowing to the field surveyors   
  • Provide deserved recognition and ongoing performance feedback to surveyors to improve their morale and motivation, and encourage continuous improvement 
• Design fieldwork schedule to align resource allocation and timeline. 
• Proactively identify and manage the resolution of risks and issues that may negatively impact fieldwork deliverables. 
• Support/deploy business continuity plans to enable recovery from an emergency or disaster. 
• Documents, shares, and leverages project lessons learned and promotes best practices for continuous improvement. 
• Ensure all internal systems and documentation are updated in a timely manner. 

A little bit about you

You are flexible and easily adapt to a dynamic work environment, build strong engagement with key partners, and excel in stakeholder management. You work in an organized and efficient manner with high utilization of your and your team’s time as well as optimal utilization of operations resources. You have a can-do attitude, you are self-motivated, have negotiating skills and you are a great communicator. You work collaboratively within a dynamic and challenging environment while maintaining high standards. 

• Minimum Diploma from an accredited college or university
• Fresh graduate or candidate with 6 months to 1 year of experience working in a market research environment preferred
• A solid understanding of the principles of market research 
• Good command of English and local language(s), both oral and written 
• Strong organizational skills, with an eye for detail and a conscientious attitude towards delivering with quality, on time, and within budget 
• Ability in problem-solving and diffusing potential conflicts 
• Good time management skills and ability to manage multiple assignments effectively; proactive and able to meet deadlines and follow up on action items 
• Willingness to travel around Singapore to monitor fieldwork

Hybrid-based role, must be physically located within Singapore and the applicant must be a Country/Region Resident.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.