Senior Executive, Consumer Insights

  • Full-time
  • Career Site Team: Client Service & Sales

Company Description

Companies have increasingly been relying on market insights to make informed decisions and our role at NIQ has evolved into us being information scientists -predicting the ‘What's Next’ for our clients, in order for them to grow, stay relevant in the present and for the future. Our behavioral researchers in NIQ tackle our clients’ issues by unlocking the why and the how, while our data researchers identify key clients' priorities quantitatively by applying data science techniques on the survey and other big data sources.

Job Description

Responsibilities

  • Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.  
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
  • Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
  • Provide "in office" research, administrative and operational support to senior staff
  • Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request, accuracy and correctness

About you

  • Proactive and strive for excellence and a good team player
  • Able to influence and persuade
  • Strong customer service and interpersonal communication skills
  • Ability to analyse and interpret data in a challenging and insightful manner
  • Strong and articulate verbal and written communication skills
  • Efficient time management, ability to multi-task and detail-oriented.
  • Ability to work independently and under pressure without constant supervision
  • Displays maturity and creative problem-solving skills in handling crises
  • Recommend improvements in work processes within area of responsibility

Qualifications

  • Possess at least a Bachelor of Arts in Business Administration / Economics / Marketing or equivalent 
  • 2- 3years working experience in Market Research 
  • Expert knowledge of MS office 
  • Expert knowledge of research techniques and methodologies 
  • Effective writing skills 
  • Fluent in English and Vietnamese 

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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