About the Job:

Competence Center Leader is a person responsible for securing employees’ growth in the Nielsen Operations Center, by coordinating and expanding learning & development processes for them.  
The person handling this role is a crucial single point of contact for all people development related activities and is also obliged to ensure the consistency between the skills needed to allow the company to move forward toward accomplishing its objectives and devising new development initiatives by working closely with other trainers, leaders and HR department. 
Competence Center Leader is a managerial role with a solid reporting line from all trainers in the region. 

Responsibilities:

• Coordination and execution of existing onboarding and development training programs for Nielsen Operations Centers in Baroda, Chennai and Malaysia. 

• Managing a team of ca. 10 trainers across the APMEA region 

• Implementation of new learning application 

• Conducting continuous development needs assessments and identifying gaps that need to be addressed, 

• Ensuring the consistency & dependency between development programs, skills needed for the specific positions and training sessions, 

• Cooperation with expert teams, internal trainers, stakeholders and other Operations Centers to ensure standardization and harmonization of training processes 

• Measure the impact of learning activities on key business metrics, 

• Coach employees to address their development expectations properly, 

• Be open and ready for handling additional tasks and ad-hoc challenges in Competency Center (e.g. conducting training sessions etc.). 

• University degree, 

• At least 10+ years of total experience with at least 2 years in a leadership position (experience in operations environment will be an asset), 

• Proven managerial skills 

• Project management experience will be a significant asset 

• Experience in designing and executing sustainable processes 

• Confident, enthusiastic person strongly focused on people growth with great communication, presentation and facilitation skills as well as excellent interpersonal and coaching abilities, not afraid to manage change with high profile stakeholders 

• Practical knowledge of training methods, techniques and tools, 

• Fluent (C1 or higher) English knowledge, both spoken and written, 

• Proficient in use of MS Office, 

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

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Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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