Client Solution Architect

  • Full-time
  • Career Site Team: Operations

Company Description

Responsibilities:

  • You will be the link between the client and the operations teams on/offshore regarding the database production process, by translating client expectations into the necessary work orders and coordinating the production teams, to ensure the quality of the data delivered to the client and satisfy/surpass the client expectations
  • You will be in regular contact with your clients (face to face, phone, email) and with the commercial team to maximize client satisfaction
  • You will drive and coordinate discussions in regard to specifications limitations and technical possibilities on clients’ requests
  • You will ensure business growth support, by leading an effective discussion with clients and internal stakeholders, introducing clients to innovations and improvements for their databases that result in clients’ solutions driving revenue
  • You will suggest pro-active solutions to the client for simpler, more enduring and for NIQ more cost-efficient care of the client databases/reports
  • You will coordinate and ensure support on questions of clients regarding data quality and stay in a position to provide information regarding the status of the implementation.

Qualifications:

  • Master degree (Supply Chain, Engineering, Economy, Marketing, Logistics…) or equivalent experience
  • Fluent communication in English (min C1)
  • Very good knowledge of MS Excel
  • Demonstrates willingness to understand operational “end-to-end” processes and able to translate business expectations into technical specifications
  • Shows facilities to build excellent relationships with internal & external stakeholders
  • Demonstrates a “Can-Do” & results-oriented attitude
  • The Ideal Candidate Will Have In Addition
  • Understanding of market data

We Offer:

  • Additional days off and recognition of special moments in your life,
  • Stable working environment with employment contract,
  • A possibility to create individual career paths, additional training,
  • A possibility to engage in charity actions and participation in numerous social activities organised within the company,
  • Modern office in a great location in Stockholm,
  • Work in a mixed system: part of the week you work from home (home office), a part from the office. Therefore we provide all the necessary equipment to perform your duties from home.

Additional Information

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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