As Retailer Engagement Specialist, you will have the opportunity to maximize Retailer Interaction, understand data analysis and build strong relationships with our clients – all in order to continuously improve the quality of our deliverables. This role will enable you to continuously improve how data is received and delivered – by optimizing data input, improving data quality, and ensuring on-time output. 

Responsibilities:  

• Driving Retailer Quality KPIs and building supplier (retailer) improvement processes and technology solutions 
• Working closely with Nielsen internal stakeholders to establish an interaction process with retailers 
• Being responsible for retention and penetration activities of existing retailers and improvement of the quality of the data received from the retailer 
• Identifying best practices used by the top retailers and making recommendations for enhancements to internal Nielsen Operations processes 
• Communicating with retailer IT departments (at all levels) on an ongoing basis regarding input-data quality and future retailer input-data changes 
• Conducting all data investigations where the issue is traced back to retailer input and work with retailer and Nielsen Operations to correct input errors. 

Qualifications:

• Bachelor Degree (preferably Information Technology) and/or Certifications in Database Management System in Oracle or Microsoft  
• 1-2 years of experience in client facing role 
• Fluent communication in English & French is a must
• Interest in Big Data and Retail Industry 
• Knowledge of SQL and/or Python is a strong asset 
• Good knowledge of Advanced Microsoft Excel 
• Team and client oriented with good communication skills to liaise with retailers questions 
• Able to work under pressure of deadlines 
• Analytical mindset with high attention to detail 
• Strong project management skills. 

We offer

• Work in a mixed system: part of the week you work from home (home office), a part from the office. We provide all the necessary equipment to perform your duties from home
• Working in an international organization, numerous programs offering development or relocation to other departments or countries. Your development is important to us!
• A possibility to engage in charity actions and participation in numerous social activities organized within the company
• Benefits package:  private medical coverage, life insurance.
• Additional days off and recognition of special moments in your life.
• Stable working environment with an employment contract.

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.