Enable fulfilment of operations deliverables and ensure those deliverables are in line with budget, schedule and quality assurance based on global standard operating procedures within area of responsibility. Close and effective collaboration across multiple functions that work together on project execution and deliverables to deliver on project/client commitments.

Responsible for identifying, building, and implementing solutions supporting standard deliveries and new products, technologies, and methodologies. Acts as key enabler to build process and system efficiencies to improve quality, cost, and timeliness of project deliverables. Ensures proper process and system usage and engages in escalations to find practical solutions. Partners with other Operations partners, vendors, Client Service, and Product Leadership on assigned deliverables.
 

Responsibilities

• Identify and build solutions which can be standardized to effectively support the delivery of commissioned work within an assigned cluster or Region.
• Act as an administrator and subject matter expert for local survey platform.
• Build solutions to support new products, systems, and methodologies.
• Engage in escalation of complex business problems to identify and implement practical solutions.
• Ensures all work performed meets product and business standards and SLAs.
• Complete system analysis and design for automation solutions and other process improvements.
• Prioritization of work to ensure appropriate business coverage.

• Bachelor's degree, fresh graduate or with 6 months to 1 year related experience in programming/ scripting. 
• Familiar with JavaScript.
• Knowledge in Python and R programming (good to have). 
• Strong technical skills, ideally with expertise in Consumer Insights (CI) systems and processes.
• Able to effectively prioritize and execute tasks in a pressurized environment and work proactively to ensure project milestones are met.
• Excellent communication skills including command of English, both verbal and written.
• Strong analytical and problem-solving skills.
• Ability to operate in a fast-paced and constantly evolving environment. 

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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