ANALYTICS TEAM LEADER

Retailer Customer Success Team - Oxford office

ABOUT THIS JOB

We require an Analytics Team Leader to lead a large, high performing team to drive the strategy and performance of a large UK retailer. The role is based in Oxford with an on-site presence with the client and leading the NielsenIQ team that provides detailed analysis of Electronic Point of Sale (EPOS / RMS) data.

Being embedded full-time with the client, we benefit from face-to-face engagement with the insight team; as well as Strategy and Finance to Category Teams and Senior Directors. Therefore the ability to strike up a positive working relationship with different stakeholders is essential. 

You will make a difference by developing a deep understanding of the retail landscape, current market trends and the client’s business to identify how NielsenIQ can bring maximum value to the client partnership. A fast-track training programme will be put in place to support learning of the methodology and tools. 

You will be managing a NielsenIQ team of senior client managers, so people management and communication skills are critical. Evidence of team management is preferable and if not a demonstration of any coaching or mentoring you have been involved in. 

This is a high profile and rewarding role offering unrivalled visibility at the client and within NielsenIQ. 

RESPONSIBILITIES

• Developing and maintaining strong relationships with senior client stakeholders 
• Overseeing the delivery of outstanding analysis and insight to the client 
• Identifying key client business issues and translating them into analytical briefs 
• Line Management and Mentoring of the onsite team 
• Developing and delivering against account plans to support the client’s business objectives 
• Managing internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NielsenIQ can offer 
• Introducing additional NielsenIQ services, where appropriate, in order to meet client needs, ensuring revenue and client satisfaction targets are met. 

QUALIFICATIONS

• The drive to deliver a high standard of work in a dynamic and exciting retail environment 
• A positive and creative attitude to problem solving 
• Solid understanding of FMCG industry and trends and a high level of business acumen 
• Capability to hold confident and commercially adept data-led conversations with the client 
• Extensive knowledge of Nielsen products and services or equivalent 
• Excellent communication, interpersonal and presentation skills 

WHAT WE CAN OFFER

We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations. Focusing on consumer packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible. 

Change the landscape at NielsenIQ

Working with our Customer Success team gives you access to: 

• Our amazing 'people first' culture with plenty of flexibility
• Career & Learning development
• Making an impact on biggest FMCG manufacturers' growth
• Becoming an expert in categories that shape UK retail

#LI-HL1

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.