Reference ID: REF25845B

About this job

As a Client Manager, you are responsible for actively engaging key retail decision makers and leveraging Nielsen IQ solutions to deliver timely and successful analyses that deepen relationships. From identifying the best product assortments to executing pricing strategies, you will partner with internal teams across multiple NIQ business units to solve client challenges and meet business needs. This role uses in-depth knowledge of the customer’s business and strategies, which enables you to drive satisfaction and identify new opportunities for engagement.

Responsibilities

• Partner with client to set objectives that drive business impact and maximum value; build and maintain strong relationships and develop practice-area expertise with adaptability, urgency, and positivity
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations
• Drive strategic thought leadership with client leveraging NIQ tools and assets
• Identify opportunities for increased partnership and elevate those opportunities to organizational and sales partners
• Facilitate clear day-to-day communications with customers, proving the value of NIQ solutions supporting growth, adoption, and value creation
• Work collaboratively with internal partners to ensure work is connected to customer business objectives and focused on outcomes
• Ensure timely delivery of reporting and drive internal issue resolution and the associated response

You are flexible and easily adapt in a dynamic work environment. You have a positive, can-do attitude and can tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You have experience working with complex customer relationships and issue resolution. You are creative in leveraging data sources to answer tough questions. You work collaboratively with a remote team and enjoy a dynamic and challenging environment while maintaining high standards.

• 3-7 years of experience with demonstrated expertise in data analysis in the FMCG, CPG and Retail industries and application to customer-related business issues. Beauty industry experience a plus
• Experience in Syndicated Data, POS data or Panel Data required
• Polished, persuasive communication skills with experience in data presentations to stakeholders and decision-makers
• Strong analytical aptitude and proficiency in a range of software and digital tech
• Experience in collaborating on projects and maintaining positive relationships in complex situations
• Familiarity with NielsenIQ tools, applications, and platforms or other syndicated data sources required
• Proficient in Microsoft Office software
• Bachelor's degree required

Our Benefits

• Flexible working environment
• Health insurance
• Parental leave
• Life assurance

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.