About the role

The project management role is responsible for managing all aspects of project activities to ensure that projects are completed within established budgets, parameters and schedule, making sure we deliver & exceed expectation and delight clients. The ideal candidate should have extensive project management experience as well as solid operational knowledge in market research industry and have excellent client, field/vendor relations skills including supervision, negotiating and follow-up. 

Responsibilities

As an Project Management Executive you will be responsible for the following:

Project setup

• Prepare high quality fielding materials and instructions 
• Establish and facilitate regular project meetings and discuss with commercial to collect and analyze their business requirements and transfer to accurate specifications 
• Provide fieldwork briefing and training to field team/vendors to clarify project specification and requirements 
• Work closely with field team/vendors and online panel suppliers to ascertain their capacity and capability level and allocate resources to meet project requirements 
• Thoroughly check questionnaire, survey link is working and coordinates any rectification with commercial and programmer 

Field Execution

• Monitor the productivity and progress by driving fieldwork team and/or external vendors to meet project timeline according to planned schedule 
• Monitor respondent quotas are targeted and achieved, tracking and advising on quality of responses and data 
• Ensure timely response to any queries from QC, CS or client 
• Work closely with QC team if there is any quality validation required 
• Ensure all the project material/product/concept and storage are handled confidentially 
• Manage and track project budget and variance 

Project Closure

• Deliver timely project summary reports and performance dashboard 
• Calculate and proceed payment with vendors or online suppliers 
• Ensure all the project material/product/concept are disposed of confidentially 

Project Management

• Drawing up project plans and timeline 
• Managing workflow and monitor project progress 
• Conducting briefings and monitor quality in line with NielsenIQ’s standards and market research code of ethics 
• Maintaining documents, forms and folders 

Time & Cost Management

• Design project schedule to align resource allocation and timeline 
• Document project life cycle cost information for use in controlling expenditures 
• Manage change requests to minimise impact to cost and execution 
• Analyse changes in project design to determine cost impact 
• Escalate change request to higher level for review and approval before implementing change 

Relationships Management

• Maintaining internal and external communications, including regularly updating project progress and building trust with all stakeholders 
• Be the point of liaison between Client, Commercial and Operations colleagues 
• Establishing partnerships with vendors and encourage continuous improvement by providing vendors with timely, constructive feedback and necessary support to ensure high quality and timely delivery 

Compliance

• Manage, maintain and dispose of all project materials and documentation according to company SOP manual 
• Fully comply with data security and privacy policy to protect personal individual-level data as well as client provided name list 
• Work with fieldwork team and external vendors to assure the process adherence to company SOP as well as meeting country policies & regulations 

• Minimum Diploma from an accredited college or university
• Fresh graduate or candidate with 6 months to 1 year of experience working in a market research environment preferred
• A solid understanding of the principles of market research 
• Good English communication skills 
• Strong organizational skills, with an eye for detail and a conscientious attitude towards delivering with quality, on time, and within budget 
• Excellent verbal and written communication skills, and sound leadership qualities 
• Motivated by efficiency and a strive for delivering continuous, highest possible quality 
• An aptitude and ability to work with a wide variety of people 
• An interest in and strong understanding of client management 
• Real desire to develop a pivotal role in the business 

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.