• Understand NielsenIQ (NIQ) end-to-end process, from Input, Output, Commercial, Retailer and Client expectations & sentiment
• Bring the voice of the client into all internal business planning discussions across all Operational functions
• Regular communication with the Commercial team to ensure they are able to manage client expectations on data changes, quality and delivery
• Manage and engage with end-to-end business partners: Field, HR, NIQ Operating Centre, Data Science, Product Leadership, electronic Data Direct, Commercial, Retailer, Project Management, Panel Management
• If applicable, measure myVoice employee engagement scores and drive accountability
• Performance Management
• Promote Diversity and Inclusion – recruitment, development (including succession planning) and engagement
• Full understanding and control of the operational costs
• Mentorship and/or coaching
• Build meaningful relationships across all levels/functions in the organization to create and encourage a culture where the NIQ values are present
• Deeper understanding of other departments and NIQ solutions
• Understanding the Operational KPIs. Visibility of accountability, accuracy, actions and preventative measures
• Understand global practices. Challenge & innovate to drive process improvements
• Internal and external presentations

About you
You have extensive knowledge in research and analytics. You have the communication skill to translate it into conversation or presentations. While you may have worked with global cross-functional teams, you can also put your head down and focus on independent tasks and projects. You are able to see the big picture and ask the right questions. You challenge ways of working for a more effective outcome. You know how to interrogate data and you’re ready to influence what’s next.

Qualifications

• Degree
• 6+ years Manager experience
• Research / FMCG industry experience advantageous
• Microsoft Suite (Powerpoint, Excel, Word, Outlook)
• Excellent communication skills, collaborative
• Action orientated
• Agile/flexible
• Commercial Acumen; Client Orientated
• Creative Thinking
• Change Management
• Conflict Management
• Consistency/Reliability
• Decision Making
• Developing others
• Financial Acumen
• Interpersonal skills (Emotional intelligence)
• Innovative
• Leadership
• Networking and Influence
• Problem-solving
• Planning and Organization
• Relationship building
• Talent Management
• Time Management
• Strategic Thinking

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/