Job Purpose
To manage effectively multiple client account teams within a country or area with an aim to enhance and develop relationships with assigned clients, ensuring that we support, drive and delivery on our sales strategy for the service within the region/country

ACCOUNT STRATEGY AND MANAGEMENT

• Support global/regional/local leads in building local customer relationships and unlocking analytics product set stakeholders
• Contribute to the annual client engagement and alignment processes to ensure we have a clear client business plan and participate in account planning and sales strategy for the specific product
• Own prospecting and identification of selling opportunities for the Analytics product set
• Ensuring contract renewal is done timeously, leading contract execution outside of annual renewals

DRIVING AND CLOSING SALES

• Build proposals, cross selling and/or contract renewal aligning stakeholders and gaining support with clients
• Create and deliver technical presentations in collaboration with other NielsenIQ services
• Support in the execution of the pricing strategy, leading negotiations for the Analytics products

AFTER-SALES SUPPORT / ACCOUNT MANAGEMENT

• Escalating client queries/issues to the respective COEs / team leads for prompt resolution
• Relays feedback from sales pitches and ongoing relationships with clients to the relevant teams
• Analyzes client needs, prior feedback to monitor trends and proactively keep NielsenIQ as top of mind for Analytics products and services
• Continuously review and identify opportunities within the client portfolio and in the market in general

BUSINESS DEVELOPMENT

• Building a strong relationship with clients through continuous engagement and interaction
• Developing compelling and persuasive proposals with a clear value proposition for clients
• Generating Revenue growth by identifying opportunities with existing and potential clients

PEOPLE MANAGEMENT
• Coaching, mentoring and training of executives

About You
You are a go-getter who is reliable to deliver what you promise. You understand the landscape of the retail business and can see opportunities across the country/region for Analytics services and products. The successful candidate will have strengths in sales competencies and the ability to manage accounts and lead/influence a team to deliver top quality in a fast-paced working environment.

Essential Requirements
• Degree in Marketing, Economics, Statistics or related field.
• 5 – 8 years of working experience in Market Research
• Strong leadership and team development skills
• Strong Analytical mind
• Excellent Presentation skills
• Good organizational / project management skills
• Fluency in French and English preferred
• Competent Negotiator with good influencing skills

Preferred Requirements (Added Advantage)
• Master’s degree
• Retail data experience
• Experience in pitching and delivering high level presentations to Boards of Directors and Senior Management teams

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/