Process Development Expert

  • Full-time
  • Career Site Team: Operations

Job Description

About this job

We are in tune with what the world is watching, buying, and everything in between. If you can think of it, we are measuring it. We sift through the small stuff and piece together the big pictures to provide a comprehensive understanding of what is happening now and what is coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That is why you can find us at work in over 100 countries. From global industry leaders to small businesses, and consumer goods to media companies, we work with them all. We are bringing in data 24/7 and the possibilities are endless.

Responsibilities

  • Engage with Operations team on resolving technical challenges and ascertain newer enhancements in the tool are well understood by the team
  • In case of error, engage with stakeholders to do the right communication
  • Ensure effective and clear communication with Operations team and other stakeholders, provide precise project updates, and manage client queries efficiently
  • Define and monitor the process execution. Get it documented and ensure implementation of a mechanism to keep these documents updated with tracking of exceptions
  • Understand regular execution process with attention to detail and identify areas of automation and improvement
  • Everyday work revolves around ensuring the high quality of the setup used in the various markets reported by Nielsen as well as analyzing any potential concerns in the data which a client may have. It is an important link in the chain of Nielsen activities and our analysts are often engaged in cross-department cooperation.
  • Participate in the development and drive standardization and process efficiency for method related process/application.
  • Engage with Statistical Operations, Output, and Reference Data to collect information and coordinate tasks to improve data quality and drive continuous business process improvements.
  • Provide technical and process expertise to the deployment of the Consumer Information Platform (CIP); also assist remotely located resources to implement projects in the most effective way.
  • Monitor Operations KPI (Key Performance Indicators) to improve quality performance (on-time delivery and data accuracy) and maintain project work discipline.
  • Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
  • Engage with technology to perform UAT (User Acceptance Test) on new requirements and document the same

Qualifications

  • Candidate with Statistics, Mathematics, Engineering or equivalent background, and outstanding analytical expertise would be ideal
  • Minimum 2 -3 years of working experience in the data analytical industry 
  • Proficient in Python, R, or other statistical packages and experience using them at work
  • Knowledge of SQL, working with Algorithms, and large-scale databases (added advantage)
  • Working experience in SIRVAL or Input Validation Process is a bonus
  • Self-driven with strong analytical and problem-solving ability
  • Common business language knowledge (English): speaking and writing with fluency
  • Ability to train and explain technical elements to different stakeholders
  • Proven organizational skills, presentation skills, and process improvement methodologies
  • Project management skills - ability to accurately scope project requirements, manage stakeholder expectations

 

Additional Information

Our Benefits

  • Flexible working environment
  • Health insurance
  • Parental leave
  • Life assurance

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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