Analyst, Customer Success - Contractual

  • Contract
  • Career Site Team: Analytics

Company Description

Be a part of something big. With 40,000+ employees in over 100 countries, Nielsen IQ is one of the world’s biggest data measurement companies, and we pride ourselves on providing our people with endless possibilities and paths to grow their careers.

Simply put, we do two things at Nielsen IQ. We measure performance for our clients and we use analytics to help our clients grow their business. At Nielsen IQ, we make a difference by partnering with our clients and using our data to explain what is happening with their brands and what they should do to improve business performance.

Job Description

About this job: This position will be responsible for delighting clients around Asia through delivering retail measurement insights and analysis. Main responsibilities include: 

  • Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia  

  • Providing in-depth consulting services and delivering insights and analytics as well as thought leadership  

  • Developing deep knowledge of Nielsen IQ RMS solutions and delivering value for clients  

  • Working closely with the Consulting Lead and Customer Service to transform customer experience  

  • Consulting clients to optimize use of NielsenIQ Essentials

  • Developing and delivering business solutions for client performance tracking 

Qualifications

  • University degree or equivalent experience

  • Fresh Graduate is encouraged to apply as well

  • Minimum 1 year of working experience in data analysis or market research

  • Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling -Knowledge with Microsoft Excel, PowerPoint

  • Strong analytical mind and excellent numerical skills

  • Excellent command of both written and spoken Mandarin and English

Additional Information

Our Benefits

  • Flexible working environment
  • Health insurance
  • Parental leave
  • Life assurance

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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