- Milan, Metropolitan City of Milan, Italy
In the Customer Success area, you will support the clients in the daily management, participate in moments of gathering input on their business needs and be involved in the analysis and interpretation of client information in the decision-making process. You will respond to basic customer requests and will support the tutor during the client presentation.
You will acquire skills related to the FMCG and distribution market, familiarize yourself with the most advanced tools and the main metrics for the analysis.
Support Customer Success executives in analyzing in-market data, studying results, and summarizing insights in emails, reports, and slides
Manage basic client requests
Deliver insights on FMCG/retail phenomena and consumer behaviors
Be point of contact and interface with several company departments, in order to be a collector among them and the clients
A LITTLE BIT ABOUT YOU
Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with colleagues matters to you, and that motivates you to sift through data for a new angle; with experience and using the most advanced tools you will become fast and agile in this. You can identify the narratives behind numbers, and you’re always looking for what’s next.
Second level degree
Excellent analysis and numerical reasoning skills
Excellent interpersonal and teamwork skills
Interest in the consumer goods market
Knowledge of Office Packages (Excel, PowerPoint)
Excellent knowledge of Italian and English
- Flexible working environment
- Health insurance
- Parental leave
- Life assurance
NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.
Learn more at: www.niq.com
Our commitment to Diversity, Equity, and Inclusion
NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/