You will be responsible for establishment and expansion of customer relationships and implementation of customized research projects with an overview of the projects from briefing, proposal preparation to implementation and presentation of the results. Also, you are expected to contribute to the achievement of the agreed sales, profitability and customer satisfaction goals of the team. 

RESPONSIBILITIES 

• Proactively and profitably offering consumer insights solutions and advise customers on the appropriate methodological approach for their specific issues. 
• Designing projects in cooperation with internal and external service providers and preparing the proposals in response to client’s briefs. 
• Coordinating with the project delivery team as well as with the wider Consumer Insights community to ensure that the project goals are achieved within the specified time frame to full customer satisfaction. 
• Having regular customer contact while the project is being carried out and work closely with the delivery team to ensure that projects are well managed and delivered, while maintaining customer satisfaction. 
• Supporting the delivery team for the final deliverables, ensuring this is in line with the proposal to the client, meeting their business objectives and requirements.  
• Actively approaching new contacts/ new customers in order to initiate and implement new projects. 
• Developing and maintaining relationships with key contacts within the clients’ organization. 

ABOUT YOU

• Several years of professional experience in Market Research
• Very good methodological knowledge (quantitative and qualitative) as well as current developments in market research methods 
• University degree in Sociology or Social sciences, Business Administration with a focus on marketing or market research (or comparable degree with an analytical focus) 
• Experience in writing questionnaires, managing research projects 
• Very good at dealing with people and able to develop relationships at all levels of the customer organization 
• Very good project management skills and a high degree of problem-solving orientation in order to be able to work on parallel, complex projects 
• Presentation/communication skills and client orientation 
• Excellent written and oral communication skills, including business English proficiency 
• Safe command of the MS Office package (Word, Excel, Power Point), knowledge of SPSS or other statistical software for market research is a plus 

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Our Benefits

• Flexible working environment
• Health insurance
• Parental leave
• Life assurance

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/